Steffen Hess

AI is "just" a tool. What better than using it to boost projects for the common good? Being myself part of a team working part time on what we think is a promising project, I know there are struggles. It is not at all easy to answer so many organisational, technical and strategic questions, while at the same time building a functional product. 🚀 If you are working on a promising project for the #commongood and use data or #AI for it, check out the #CivicCoding- Project #consulting. What's better than 1:1 hands-on support from experts in the field? 👉Apply in English or in German here: https://lnkd.in/eXpPutVH Civic Coding – Innovationsnetz KI für das Gemeinwohl #AI4Good #AIforgood

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Looking forward to discuss how one can take and/or get a decision on a product innovation initiative. How to validate an initiative will succeed or fail even before investing into it? Let’s mark September 24 in the calendar 📆 #productmanagement #outcomedriveninnovation #stateofinnovation

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Digital identity industry needs to communicate better with relying parties #accessibility #digitalID #digitalwallets #UX Daon OIX - Open Identity Exchange KuppingerCole Analysts AG SPRIND - Bundesagentur für Sprunginnovationen

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The first project that gets all my attention focuses on Commercial Excellence in the pharmaceutical industry. As a cancer survivor, this has been both exciting and encouraging for me. 🎀 The innovation being driven by new technology even in its various intricate regulatory restriction, is truly astonishing. The future promises a more integrated healthcare system. I strongly believe in incorporating more holistic approaches into #healthcare. A #DigitalTwin could change how we think about next best actions in a way that makes sense for the industry and is the best for the patient. Bringing conversations like this to the forefront, especially with experts from #Grünenthal, #Pfzier, #Bayer and other pace setters in this industry, is very enlightening. #GenerativeAI, makes me more confident than ever that there is a better way to do things. This is a great step forward in getting to understand those limitations and possibilities. Looking forward to learning more and onboarding great minds!

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Thanks for the reference! Scrum Inc. Is rebuilding the S@S material to focus on the transition to organizational agility and how to build an operating model that is required to deliver in the modern world.

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Mindset, tools, techniques and agile roles—the agile world is versatile! Our coaching is your guidance 🧭 Learn more here: https://lnkd.in/eBzkZ78c #SERVIEW #Consulting #Agile #AgileCoaching #JobCoaching 

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AI innovation is like a fleet of ships. Compliance with the EU AI Act is a challenging passage for this fleet, a critical point they must navigate without losing too much speed. In this metaphor, AI regulatory sandboxes are agile speedboats which we may leverage to accelerate select innovations. Last week, I was invited as an expert to a roundtable hosted by the Social Democrats in the German Parliament. The topic related to the EU AI Act and how it can foster innovation, specifically through regulatory sandboxes. In a nutshell, regulatory sandboxes provide real-world testing grounds for innovative applications. There are over 100 sandbox initiatives to date, spanning various industries, although with a strong focus on FinTech. Often, they are organised in cohorts of 15-30 companies with a duration of 6 months. Sandboxes pursue a dual goal: Foster innovation and enable regulatory learning. On the one hand, sandboxes exempt companies from many regulatory requirements. On the other hand, the government can better understand novel technologies and their risks. My three key points were: 1. We must ensure fast speedboats but cannot sacrifice safety. This requires balancing regulatory exemptions with the risks they introduce. To this end, limits on customer numbers/exposure are an interesting lever. 2. We must win capable captains. Navigating the sandbox requires profound expertise at the intersection of technology and regulation. Per sandbox, we need a small number of experts who can understand novel technologies and assess them against the EU AI Act. Organisationally, it seems plausible to create a dedicated unit in the market surveillance authority (MSA) tasked with running the sandbox. 3. We must not forget the rest of the fleet. Sandboxes are meant to advance a small set of highly innovative products. They will not enable compliance with the EU AI Act among the majority of companies. Instead, other measures are needed, e.g., a compliance support team in the MSA or scaling testing and experimentation facilities (TEFs). Thank you Armand Zorn, Parsa Marvi, Wiebke Dorfs, and Alexandra Dukatz for the invitation. Also, thanks to Polina Khubbeeva and Robert Kilian for the engaging and insightful discussion. As mentioned before, Lajla Fetic and I are currently finalising our publication on how to approach the implementation of the EU AI Act in Germany, which contains an entire chapter on AI regulatory sandboxes. Excited to share our findings soon.

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As AI, XR, and other technologies reshape cultural production, teaching in the Creative Industries must evolve by integrating technical skills and interdisciplinary learning while preserving traditional techniques and critical thinking. To ensure a rich, inclusive cultural landscape, we must prioritise equitable access to technological tools, ethical AI practices, and foster collaboration between artists and technologists. At FASTLAB, we are dedicated to driving this evolution, bridging the gap between art, science and technology to cultivate the next generation of innovative creators. And in the article that follows - @Christian Ritter spells out the how as well as the why!

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The last two days I was at #UX360 Research Europe together with my great colleague Franziska to check in about the current state of UX research. Particularly inspiring were the talks by Laura Müller on the topic "Enabling research and design teams in the era of Gen AI" as well as by Diana Lenz and Alexander Kurt on the current state of democratization in UX. Thanks so much for that! #ux #uxresearch #uxdesign

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🚀 Exciting News! Next to our work on process-based software for financial audits and internal control systems, we are developing a unique chatbot designed to answer questions about internal processes and knowledge for and with Saarländischer Rundfunk. Unlike others, it’s based on our Xpect AI process representation, meaning it can deal with process-specific questions. Furthermore, it can be run on-premises, without any need for large GPUs, ensuring better data security. This innovative tool allows employees to ask questions such as “I want to write an offer for a software development project for company X, how do I proceed and what do I need to consider?” and access vital knowledge quickly and efficiently, ensuring built-in compliance. I am thrilled about the potential of our chatbot and look forward to seeing how we can further empower workforces and safeguard operations. Let's keep pushing the boundaries of innovation! #BringingProcessesToLife #Innovation #Chatbot #Compliance #RiskManagement #BehavioralSafety #Technology #ProcessManagement #XpectAI

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My favorite UX event. Hope to meet you there. I will talk on "Fun with Language: Crafting Engaging Conversations" (https://lnkd.in/evBNx92h) #generativeai #conversationalai #language #ux #ai

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What does a #digitaltransformation look like? What role do #agile transition and #organizationaldevelopment play in it? Yesterday, Prof. Dr. Michael Fretschner invited me to share my experiences, best practices, and lessons with the students of Fachhochschule Nordakademie Elmshorn. As a promoter of product-driven company culture, I focused my talk on delivering products that matter to the customer and building an organisation where the employee experience matches the user experience. My key learnings at the end: 1. The path is not linear (as much as people love to say it was in retrospective 😅) 2. Every path is different. There are thousands of methods and tools, but you have to find your way and adapt them to your needs. The solutions are not straightforward, but isn't that the fun in building and developing organisations that matter and have an impact!? Thank you again for the invitation. Bauer Media Group #digitalatbauer #productmanagement #leadership

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💥 𝗟𝗶𝗯𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗙𝗢𝗠𝗢: 𝗧𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗣𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝗟𝗦𝗟𝗮𝗯𝗕𝗲𝗿𝗹𝗶𝗻 💥 𝘿𝙤 𝙮𝙤𝙪 𝙛𝙚𝙚𝙡 𝙁𝙊𝙈𝙊 𝙞𝙣 𝙨𝙪𝙢𝙢𝙚𝙧? 𝙎𝙤 𝙢𝙖𝙣𝙮 𝙚𝙫𝙚𝙣𝙩𝙨 𝙖𝙣𝙙 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙞𝙚𝙨? This week, we had an incredible #LSLabBerlin Meetup hosted by the wonderful design team Sylvia Taylor Martin Rapp Franziska Vieser and Silvia at DKB Service GmbH. Huge thanks to the hosts and the team for the warm hospitality! 🙏🏼 Our evening was centered around the theme of FOMO: Fear of Missing Out, and it was both engaging and transformative for me. Here’s a glimpse into our critical uncertainties matrix from our group session uncovering the drivers of FOMO: 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 & 𝗡𝗼𝘁 𝗘𝗻𝗼𝘂𝗴𝗵 𝗧𝗶𝗺𝗲 ⏳ Poor priorities 🤔 Indecision ❌ Poor choice 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 & 𝗘𝗻𝗼𝘂𝗴𝗵 𝗧𝗶𝗺𝗲 🌪️ Sweet Chaos 😐 Boredom 😟 Insecurity 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 & 𝗡𝗼𝘁 𝗘𝗻𝗼𝘂𝗴𝗵 𝗧𝗶𝗺𝗲 🧭 Lack of guidance 📈 Social pressure 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 & 𝗘𝗻𝗼𝘂𝗴𝗵 𝗧𝗶𝗺𝗲 🌟 Opportunities 💰 Monetary constraints 🎨 Creativity The discussions and activities helped us deeply understand how FOMO impacts our professional and personal lives. One personal key takeaway for me was stated on the wall: "Immer auf Augenhöhe" – always on eye level. I truly experience this every time through the facilitated Liberating Structures interactions. Some say this is “by design”. The design team ensured everyone was included and respected, fostering a sense of mutual trust and collaboration. I’m glad I participated in this event, not just to avoid experiencing FOMO, but to witness firsthand the power that lies in the people participating in the LS Labs. This power is unleashed through skilled facilitation, which brings out the best in everyone. Why FOMO Matters 💡 It influences our decision-making and priorities. 🔓 It impacts our sense of security and creativity. 🤝 It highlights the need for better guidance and support in our personal & professional choices. ❓ How does FOMO impact your work and personal life? ❓ What strategies do you use to manage or overcome FOMO? #LiberatingStructures #FOMO #Collaboration #Inclusivity #EyeLevel #LSLabBerlin

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I will take being the 'don't be an a**hole' lady any day. Thank you for sharing Lilly Sciolli. Don't be an a**hole doesn't mean 'be an a**hole to yourself and your team instead.' It means ekeing out the passion from disagreement, listening to listen, creating space for pragmatism and empathy, respecting borders and honouring your boundaries. 'Cross-functional' can lead to cross-roads or feel like you're caught in cross-hairs but these challenges are also an opportunity to direct all that energy in the same direction. Some days doing this with grace is easy, other days that grace should be turned towards yourself. The truth is, meeting in the middle is not always ideal or even desirable, and building the sort of stakeholder relationships that drive outcome is not found by striking a balance between yes and no, but making all the words in between count. A unifying voice has a much better chance of being heard than the loudest voice in the long term. Looking forward to sharing more from my talk, and what else I learnt at Product Academy's inagural summit held in Zürich last week in the coming days. #digitalproduct #crossfunctionalteams #stakeholdermanagement

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