Mattia Pizzolato

#blogpost In our latest blog article Michael Hansen, CEO Swiss Life Network, discusses with experts the advantages that harnessing AI could bring to insurance and how it can offer clients more choice and confidence. 📣 Do we really trust AI? Are we prepared to implement it? 🤖 👉 Find out more in our latest blog article #yourlife #selfdetermination #insurance #artificialintelligence #swisslife

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📜 Gartner's research prove that organizations listening to their customers achieve a year-over-year increase in customer satisfaction. Allianz Trade is always working towards listening and understanding what the customers have to say, and to improving and shape their experience accordingly. Achieving positive customer recommendation ratings like this confirms that #AllianzTrade is doing well in listening. 😊 #CustomerExperience #CX

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🌐 Promises and risks of #ArtificialIntelligence The deployment of #AI is increasingly fast. People are starting to realize its #impact in the short, medium and long term. What can we expect from AI and how to prepare for it? ➡️ Click here to listen: https://ow.ly/vRfe30sCFVb

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Over the past 18 months, we’ve been hard at work solidifying our role as the backbone of Allianz. With a new delivery model, streamlined internal processes, and an agile way of working, our transformation journey is in high gear. Now, we’ve kicked it up a notch. We are the movers and shakers, creating actionable IT innovations for tomorrow’s business breakthroughs. #TechCulture isn’t just a buzzword; it’s a lived experience. Just last week, we were at Europe’s largest start-up campus, brainstorming with global start-ups and partnering with a top-tier incubator. We are the drivers and enablers of GenAI, expanding its impact across numerous use cases. Our developers harness the power of AI-assisted code, supercharging productivity across the entire software development cycle. From underwriting and claims to support functions like procurement and audit, GenAI is transforming operations across our customers’ organizations. But we’re not stopping there. We’ve launched a GenAI upskilling program to elevate the entire Allianz workforce, further blending human ingenuity with artificial intelligence. We are bold and sometimes radical in modernizing our IT landscape. Starting early in our cloudification journey and keeping the speed high is a huge enabler for innovation. At the same time, our courage has paid off: transitioning our core insurance system from the mainframe to an open system has been a game-changer, now delivering proven positive results. Welcome to the next level of Allianz Technology: we're pushing boundaries, we’re breaking barriers, and together we are rocking IT! 🎸🚀 #AllianzTechnology #Technology #Transformation #Innovation #AI #GenAI #Modernization #CustomerCentricity #NextLevel #RockingIT

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#blogpost In our latest blog article Michael Hansen, CEO Swiss Life Network, discusses with experts the advantages that harnessing AI could bring to insurance and how it can offer clients more choice and confidence. 📣 Do we really trust AI? Are we prepared to implement it? 🤖 👉 Find out more in our latest blog article #yourlife #selfdetermination #insurance #artificialintelligence #swisslife

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Mentorship is a cornerstone of servant leadership. By guiding and empowering others, we embody the essence of service. In my team I offer everbody the opportunity to search together for a mentor in the huge network of ERGO Group AG. It has nothing to do with any structured official program, it is part of the development of my team members and my team. The benefit for the individual (for Mentee and Mentor) is the same as for the team: getting to know new perspectives, new areas of expertise (IT or Business; Project or Maintenance; different areas of hierarchy) - to sum it up: #diversity! Sometimes creative minds can find some interesting thoughts within structured/analytical minds and the other way round. I‘m surprised how open minded the ERGO Employees and Leaders are towards the concept of mentoring. So far everybody found a fruitful mentorship partner in my team. Thanks to all Mentors of my team Business Development Agent Online Platforms! #TeamERGO #Growtogether #Mentoring #Diversity

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How will #iPMI develop? ·      The move from being purely a payer of #claims to a #wellness partner is how the insurance industry must continue to develop and remain the focus of transformation. ·      The focus should be on health maintenance, identifying health risks and proactively addressing them before it gets to the point where people develop conditions that require treatment. ·      #Insurers need to start to be far more proactive in this regard, especially with the significant increases in non- communicable diseases. ·      Insurers must ensure that they are supporting healthy behaviours and providing a support framework that promotes health maintenance in a way that is easy to access and is engaging, as well as ensuring that, should the worst happen, access to care and optimum health outcomes could be achieved. ·      Insurers all need to relook at their proposition – they can be guilty of deciding that they know what the customer wants before they have had a chance to comment, and as a result provide an answer before they have really considered the question. ·      On IPMI too many products are almost identical. ·      Insurers tend to deliver broadly similar propositions, and they have not moved quickly to establish the changing needs of people when it comes to international health insurance provision. ·      If the industry is to be progressive there should be moves to enter new markets and engage with local experts, which will bring its own challenges. ·      The number of counties where health insurance is compulsory is growing fast, but local rules differ on whether this is by a state scheme, approved #privateinsurers or a mix of the two. ·      Some countries include #expats while others have special rules for expatriates. ·      Some allow top-ups but others do not. ·      Some countries allow people with #IPMI to escape the compulsory rules but others do not. ·      An increasing number have compulsory #healthinsurance for students. ·      The days of offering one policy from the USA or Europe, for any overseas country and not worrying if it meets local rules on offshore and onshore insurance are gone. #Expatriates and companies that employ them need to know the #insurance laws in each country ...read more about the development of the iPMI market in the new report, International Health Insurance 2024: The Future of International Private Medical Insurance (iPMI) on this link: https://lnkd.in/d68qXfnm

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Global insurers recognize the transformative potential of generative AI (GenAI) and a dual-track approach is emerging as a valuable strategy, balancing rapid experimentation with long-term strategic planning. Currently, nearly every insurer worldwide is either investing in or planning to invest in GenAI 💰. Despite its enthusiasm for GenAI, the traditionally risk-averse insurance industry faces challenges in determining the best path forward. Key priorities include: ⚗ Encouraging Experimentation: Equip teams with GenAI tools and prioritize low-risk, quick-win use cases such as data summarization and report generation. Identify clusters of value aligned with enterprise goals, like enhanced underwriting and improved business processes. Implement clear guidelines to manage risk. 🛣 Developing Strategic Infrastructure: Mobilize cross-functional teams to establish robust data infrastructure and governance practices. Effective data governance begins with understanding data sources, their locations, and access controls. 👮‍♂️ Most insurers are adopting centralized GenAI governance models to address regulatory ambiguity (EU AI Act). #GenAI #AI #Insurance #strategy #CIO

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I always try to keep a 10,000-foot view of the global insurance industry. One way I do that is by reading the big players’ annual industry reports. They look back, they look forward, and they analyze the here and now. All with a global view. And a bunch of super smart economists to tell you what to look out for. Allianz released their Allianz Global Insurance Report 2024 last month. It’s a goldmine of incredible industry knowledge. You can download it here. https://lnkd.in/esM97VS9 Its headline? You guessed it: “Transformative years ahead for the insurance sector.” I know that a lot of us in insurance have felt the transformation the industry’s on the verge of. I’ve talked to a lot of you about it. It can be exciting and daunting at the same time. But the future is bright. The Allianz report makes that crystal clear. Here are a few highlights: Globally insurance grew by an estimated 7.5% in 2023. That’s the fastest growth since 2006, just before the GFC. Pretty impressive. Unlike in several industries where emerging markets are putting on a strong challenge, the US still dominates the global insurance industry—its market share has increased from 41% to 44% since 2014. The growth in the Property and Casualty segment was 7.0%. And the US and Canada still hold a huge 54% market share. In 2021, general inflation overtook insurance inflation. This meant that during the cost of living crisis insurance remained one of the few things that was still affordable. But since September 2023, that’s been reversed and insurance inflation has overtaken general inflation. The prices for insurance products have gone up notably. The overall picture points to optimism for the insurance industry. I’ll be sharing more highlights and insights from the Allianz report and others over the coming weeks.

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📣 Highlights from Vienna's Insurance Market Briefing - what a day it was. Hosted by AM Best and XPRIMM Publications - thanks for the great organization and speakers for their insights. Tobias Sonndorfer, CFA inspiring keynote 👏 Finally got to meet Sinisa Lovrincevic, MSc in person and had some great chats with other attendees. Despite all the buzz about #AI, one thing's for sure: insurance is still all about those personal connections and relationships. Here's what stuck with me: ➡Let's not just talk about insurance innovation, let's do something about it. ➡It's time to ditch the old-school 'we've got it all figured out' mindset and start embracing smart partnerships as that is the future of insurance. ➡Change is inevitable in the insurance game so let's see it as a chance for us all to level up, both professionally and personally. 🌟 Observation: The room was filled with seasoned pros, rocking the grey hair, myself included 😀. It was great to see all the young guns too, but this 'grey zone' domination just goes to show there's a real #talentgap in our industry. We need those fresh faces, their energy, and their tech know-how to shake things up and drive us forward. #InsuranceInsights #ViennaVibes"

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The fact that we at Smile Versicherung are already celebrating our 30th birthday comes as a surprise to many. For me, it is one of the key success factors and USPs on the market. Smile is the InsurTech that has grown up, experienced enough to know what we want, but young and dynamic enough to still do it. As a digital lifestyle brand, innovation is part of our DNA, while at the same time we always build on a solid foundation in our core business. If you are interested in the history of the oldest InsurTech, I recommend the following article 😍 #insurtech1994 #smileinsurance #foreveryoung Roberto Monosi Aniello Lena Stefan W. Christof Birrer Kaytri Jeyarajah Stefano De Filippis Thomas Bopst Simon Rizzi Saskia Schneider Evelyne Niederberger and the whole Smile Community. Helvetia Versicherungen Schweiz

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🇪🇺 What unites and separates the demos of Europe? Ahead of the #EuropeanElections, Allianz Research asked 6,000 people in 6 countries about their views on political & economic issues, and their outlook for the future. Read the #AllianzPulse2024 here: https://ow.ly/gQAo50S0m79

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Looking forward to this chat with Nikola Djokic, to talk about opportunities and key success factors of embedded insurance. Thank you for having me SAP Fioneer ! Register here --> https://lnkd.in/eniSBr_C #EmbeddedInsurance #InsurTech

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https://lnkd.in/e3ywb3Mf is an interesting article on the paths to modernizing IT infrastructures for insurance companies. "Many traditional insurance companies have reached a technology tipping point.” Insurers are revamping/ transforming their core IT capabilities to offer greater capabilities to their clients, thus easing workloads across the board. Talk to #thestandard about how we are helping to reshape this environment, and how these changes can help you. #thestandard #transformationalchange #easingtheburden

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🚀 Driving Innovation in the Insurance Industry! Great read from McKinsey, where they outline five key steps for insurers to enhance innovation: 1. Reallocate Resources: Prioritize breakthrough innovations. 2. Develop Distinct Pathways: Tailor processes for different innovation types. 3. Engage Customers: Integrate protection, prevention, and personalization. 4. Continuous Integration: Embed innovation in business planning with clear metrics. 5. Accelerators: Use accelerators for transformational innovations. Embrace these strategies to stay ahead and meet evolving customer needs! https://lnkd.in/etvUwsxp #InsuranceInnovation #DigitalTransformation #CustomerEngagement #InnovationStrategy

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You need special places for creating #wtwbusinessinformation specialties strategy. Caught in action having a happy "Heureka" - moment, tying up the loose ends between industrial insurance, business information data and digital tools. Just prepairing the slides for our #wtw Marktspot. It will be about: 👉 the interdependence between a digital credit & supplier risk management and premium calculation in industrial insurance like D & O 👉 how crucial it is to understand your companies rating and the effect on underwriting, lending and the visibility in platforms, ecommerce and digital tools 👉 how to benefit from #wtwbusinessinformation to find the fastest possible way into digital set-up with just a few adjustments and even with a smaller budget #onewtw

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Looking forward to moderating this panel of outstanding experts on the transformational power of #AI in #Insurance and #Reinsurance!

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One of the big impediments to accelerating issuance of #insurance is the low level of digitalization amongst both insurers and distributors. This technological shortfall exists throughout the policy value chain‒from the tools used to make sales to underwriting solutions and on to the management of the policy throughout its duration. For Instance #DMVIC by Association of Kenya Insurers [AKI] still relies on manual inputs no matter how much digitization the distributors invest on. Without the integration and deployment of #APIS for process flow ,uptake will be slowed by paper work, manual inputs and highly susceptible to human errors. Hope remains however with the likes of FSD Africa helping regulators in the continent hasten inclusive insurance development through intiatives like Bimalab. #inclusiveInsurance #Insuretech #insurance

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