Trusted Shops

📈 The NPS (Net Promoter Score) helps you measure customer loyalty to your business. In our guide, you'll learn how the score works and how you can use it to improve your customer service: https://hubs.ly/Q02GlZkR0 #OnlineRetail #TrustedShops

Your time is valuable - use our AI powered feedback analysis. 🚀 Save time, build trust and improve your business - with reviews. Some Trusted Shops customers are already excited: ‘Thanks to Sentiment Analysis, we can track the development of customer reviews over a certain period of time and recognise which aspects are particularly important to our customers - without any manual effort.’ Janina Krigar, E-Commerce Manager Interstuhl Büromöbel GmbH & Co. KG #AI #sentiment #reviews #customerfeedback

The Power of Reviews ✨ Our latest research reveals that customer reviews significantly influence first-time purchases, even more so than prices. This highlights the importance of reputation management and building trust in the digital landscape. Learn more about the findings in our European Digital Trust Report 2024: 🤝 https://hubs.ly/Q02F-zjt0

⚽ The #Euro2024 final is fast approaching, but we already have a winner in a different arena: the fan shops! All 24 participating countries have their own online stores, but which one reigns supreme? We've reviewed them all on key factors like shop identity, data protection, pricing, and delivery. Check out our findings to see who took home the fan shop championship! #OnlineRetail #TrustedShops 🏆

🇪🇸🤝🇩🇪 Celebrating Collaboration and Team Spirit! At Trusted Shops, we believe in the power of collaboration and teamwork, which extends beyond our daily work and into our passions. Today, as Spain and Germany face off in the Eurocup, we are reminded of the unique bond shared between our offices in Cologne and Barcelona. This match is a fantastic opportunity to celebrate the diversity and unity within our team. Just as our colleagues come together to deliver the best for our customers, today we come together to enjoy a friendly rivalry on the football field. Whether you’re cheering for La Roja or Die Mannschaft, the real win is the strong, supportive network we've built across borders. Here's to continue to support each other, foster teamwork, and build lasting connections—both in the office and on the field. ⚽️🙌 Go teams! #TeamSpirit #Collaboration #Eurocup #TrustedShopsFamily #SpainVsGermany

Client retention is key to sustainable growth for your online business. 📈 Prioritise the entire customer journey, from quality products and exceptional service to personalised communication and loyalty programmes. Explore retargeting campaigns and leverage email marketing to reconnect with past clients and encourage repeat business. 🤝 #ecommerce #customerloyalty #retentionmarketing

Want to share the glowing reviews you've got on Trusted Shops? 🎉 Or do you want to get the word out about your smashing business? 📢 Either way, our brilliant new tool makes it incredibly easy to share them on social media. https://hubs.ly/Q02BxHjk0 #OnlineRetail #TrustedShops

🔍 Release Highlight: See what your customers really think with the help of artificial intelligence ✨ 📊 How valuable would it be to really understand what your customers think about your services and offers? To decode the emotions behind these opinions and gain deeper insights into their satisfaction? We're thrilled to unveil our newest feature: Trusted Shops' Sentiment Analysis! 🚀 ✨Intelligent insights: Understand which aspects of your services and products are particularly valued by your customers and where there is still potential for optimisation. ✨ Straightforward data visualisation: Receive clearly structured diagrams that show you the development of customer satisfaction in various areas. ✨Precise improvement: Use the insights gained to strengthen your customer loyalty and optimise your offers. Get to know the new AI tool and how it helps you to understand the needs and wishes of your customer even better. #reviews #sentiment #customersatisfaction #analysis #artificialintelligence

𝐒𝐢𝐫𝐢 & 𝐀𝐩𝐩𝐥𝐞 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐮𝐩𝐝𝐚𝐭𝐞 🗣️🛍️ Effortless, intelligent shopping is here. Apple's Siri is revolutionising how we buy online, making smart purchase decisions a breeze. 𝐒𝐦𝐚𝐫𝐭𝐞𝐫 𝐒𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐒𝐢𝐫𝐢 👍 Personalised Recommendations: Discover products tailored to your unique taste. 💰 Real-Time Price Comparisons: Find the best deals instantly. 🛒 Voice-Activated Purchasing: Shop with just your voice. 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐒𝐡𝐨𝐩𝐬 – 𝐘𝐨𝐮𝐫 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 We're already empowering online shops across Europe with AI. 💬 Smart Review Assistant: Streamline review management and boost customer satisfaction. https://lnkd.in/eSu8R5RS 📈 Sentiment Analysis: Uncover valuable insights from customer feedback to enhance your business. https://lnkd.in/eE5M37qU As Apple's AI continues to advance, Trusted Shops stays ahead of the curve, ensuring our clients thrive in the ever-evolving digital landscape. Stay Ahead with Trusted Shops: Where Innovation Meets Trust! #AppleIntelligence #siri #ecommerce #trustedshops

Spontan: Morgen früh um 8:30 Uhr Zeit? Morgen startet unsere zweite Podcast Folge OnlyCommerce und Boris und ich sind in Köln bei Trusted Shops. Wir sprechen mit dem CEO Jean-Marc Noel über den Handel im Wandel - Vertrauen als Schlüssel zum Erfolg. Ich bin schon richtig aufgeregt und ganz gespannt! Unsere Agenda: - Begrüßung und Vorstellung (08:30 - 08:35) - Einführung ins Thema "Vertrauen im Handel" (08:35 - 08:40) - Hauptgespräch mit Jean-Marc Noël (08:40 - 09:00) - Zukunftsperspektiven für den Handel (09:00 - 09:10) - Interaktive Q&A Session (09:10 - 09:20) - Abschluss und Zusammenfassung (09:20 - 09:30) Lasst uns darüber sprechen, welche Rolle Vertrauen im Handel spielt und wie Händler heute auch im Wettbewerb mit Unternehmen aus Asien Vorteile für sich schaffen können. Zählt bei Verbrauchern nur noch der Preis? Gibt es von Euch noch Fragen? Warum ist Vertrauen im Handel aus deiner Sicht der Schlüssel zum Erfolg? 👉Den Link für die Anmeldung findet ihr in den Kommentaren. Boris Redlich Mustafa Uçar Benjamin Auffenberg Dennis Baltzer👨🏼🦲Fatih Özdemir Marcus Höhne Lena Jüngst Dr. Liubov Amusina Christoph Donauer Nadine Faßlabend Christian Block Michael Fuchs Marie Marion Mueller Moritz Kühnle Dennis Book Leila Demircelik Prof. Dr. Karsten Kilian Mark Gregg Carsten Horn Markus Hippeli Johannes Blindhuber Leander Juschkewitsch Karsten Reese Jean-Marc Noel Alexandra ("Alexis") Tsingeni