kkvision GmbH

𝗢𝗸𝗮𝘆, 𝗹𝗲𝘁'𝘀 𝗯𝗲 𝗵𝗼𝗻𝗲𝘀𝘁: 𝗱𝗶𝗴𝗶𝘁𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗶𝘀 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝘁𝗵𝗲𝘀𝗲 𝗱𝗮𝘆𝘀, 𝘁𝗵𝗮𝘁'𝘀 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝗻𝗲𝘄. 𝗕𝘂𝘁 𝘄𝗶𝘁𝗵 𝘀𝗼 𝗺𝗮𝗻𝘆 𝘁𝗼𝗼𝗹𝘀 𝘁𝗼 𝗰𝗵𝗼𝗼𝘀𝗲 𝗳𝗿𝗼𝗺, 𝗱𝗼 𝘆𝗼𝘂 𝘀𝗼𝗺𝗲𝘁𝗶𝗺𝗲𝘀 𝗺𝗶𝘀𝘀 𝘁𝗵𝗲 𝗯𝗶𝗴 𝗽𝗶𝗰𝘁𝘂𝗿𝗲? 𝗧𝗼𝗱𝗮𝘆 𝘄𝗲 𝗲𝘅𝗽𝗹𝗮𝗶𝗻 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗘𝗥𝗣 𝗮𝗻�� 𝗖𝗥𝗠 👇 First of all, what functions do the following systems offer? ERP systems (Enterprise Resource Planning) are designed to integrate various business processes into a single unified system. They cover areas such as production, warehouse management, staff and accounting. The primary goal of an ERP system is to streamline internal operations, optimize workflows, and reduce costs by ensuring that all departments can access and use the same data efficiently. This integration helps in maintaining consistency and improving the overall operational efficiency of a company. CRM systems (Customer Relationship Management), on the other hand, focus specifically on managing a company’s interactions with current and potential customers. They aim to enhance sales, marketing efforts, and customer service. CRM systems help in tracking customer interactions, managing sales pipelines, and providing personalized customer service. The key objective of a CRM is to boost customer satisfaction and retention, ultimately driving revenue growth. The fundamental aims and functions of an ERP differ greatly from those of a CRM. For you as a business, it is therefore primarily important to clarify: In which area do you need digital support? Which of the two tools can provide you with the best possible support? Is a combination of both systems even the most promising option? Got curious? For a deeper dive into the differences and benefits of ERP and CRM systems, you can read the full article in our knowledge base: https://buff.ly/4cZzmAp #crm #erp #kkvision

𝐓𝐨 𝐛𝐞 𝐡𝐨𝐧𝐞𝐬𝐭, 𝐭𝐡𝐢𝐬 𝐧𝐞𝐰 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 𝐢𝐧 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐰𝐢𝐥𝐥 𝐡𝐚𝐯𝐞 𝐛𝐞𝐞𝐧 𝐦𝐨𝐫𝐞 𝐨𝐟 𝐚 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞 𝐟𝐨𝐫 𝐥𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐮𝐬𝐞𝐫𝐬 𝐭𝐡𝐚𝐧 𝐧𝐞𝐰𝐜𝐨𝐦𝐞𝐫𝐬. 𝐖𝐡𝐚𝐭'𝐬 𝐢𝐭 𝐚𝐥𝐥 𝐚𝐛𝐨𝐮𝐭? 𝐖𝐞 𝐣𝐮𝐬𝐭 𝐬𝐚𝐲: 𝐭𝐨𝐩 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐥𝐞𝐟𝐭 😉 HubSpot had initially introduced a new menu navigation in the user interface as a beta version - and it is now available to all users. Not really a new function, but definitely relevant in everyday use of the application. The most noticeable thing here is that the main menu items have been moved from the top menu bar to a new menu bar on the left-hand side. The search bar and the function buttons for notifications, the calling feature, the Marketplace, support and settings as well as the context menu for the account can still be found in the top menu bar. However, all HubSpot tools have now been moved to the left-hand menu bar. This rearrangement as a sidebar also makes perfect sense. The majority of us now work with wide screens, which makes side menu navigation much more efficient. One major change, however, is the reorganization of HubSpot functions into new categories. For example, in addition to contacts and companies, the new CRM category now includes deals, tickets and lists as well as user-defined objects. The Hubs-based structuring of the functions now gives way to an adaptation to common work routines and the functions required for this. Other new categories are Marketing, Content, Commerce, Automations, Reporting & Data, Library and Workspaces. Another great new feature is the ability to set individual bookmarks for specific functions across all categories. These are then displayed at the top left. This allows you to quickly display functions that are relevant to your everyday life. It's just a shame that a maximum of five bookmarks can be set. All in all, a good and relevant new feature in HubSpot. And what are your five favorites? 😊 #hubspot #features #kkvision

𝐖𝐡𝐚𝐭 𝐰𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐬𝐚𝐲 𝐢𝐟 𝐈 𝐤𝐧𝐞𝐰 𝐰𝐡𝐚𝐭 𝐤𝐢𝐧𝐝 𝐨𝐟 𝐜𝐨𝐟𝐟𝐞𝐞 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝? The customer is king. This mantra has always been true for a good customer relationship. But in today's digital eCommerce, in times of manifold possibilities for potential buyers, the expectations of potential customers are increasing. Keeping up with these demands manually is almost impossible. So it's all the better that tools that are specially designed for this can support you. One of these is Salesforce Commerce Cloud. It assists you in optimizing the user experience of your customers and those who might become one. The Commerce Cloud connects to the various touch points, such as the online store, social media channels and terminal systems in the stationary store, provides suitable information and product recommendations - and evaluates the data obtained in real time. Salesforce's artificial intelligence Einstein helps with this. Let's assume a person decides to buy a coffee machine and places it in the shopping cart. Immediately afterwards, however, the person receives customized purchase recommendations, such as coffee that is already suitably ground or machine-specific equipment. As a result: The likelihood that the person will buy other products in addition to the coffee machine is significantly higher. Your new customer is satisfied with a good, customized shopping experience and saved time - and you with more frequent and larger purchases. The Commerce Cloud develops its optimum potential in the context of the Salesforce universe. In combination with Salesforce and, for example, the Service and Marketing Cloud, you can perfect the customer experience - not only in the B2C sector, but also in the B2B sector. So, what are you waiting for? The Commerce Cloud already knows what coffee you need 😉 #commercecloud #salesforce #kkvsion

𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗛𝘂𝗯𝗦𝗽𝗼𝘁 𝗶𝘀𝘀𝘂𝗲𝘀 𝗮𝗻𝗱 𝗻𝗲𝗲𝗱 𝗶𝗺𝗺𝗲𝗱𝗶𝗮𝘁𝗲 𝗵𝗲𝗹𝗽? 𝗞𝗲𝗲𝗽 𝗥𝗲𝗮𝗱𝗶𝗻𝗴, 𝘄𝗲 𝗵𝗮𝘃𝗲 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗶𝗻𝗴 𝗳𝗼𝗿 𝘆𝗼𝘂. Imagine this scenario: You're in charge of your HubSpot platform, and suddenly encounter a challenging issue. However, this issue isn't extensive, and you don't need a comprehensive support contract or a dedicated project; you simply require quick, proficient assistance. This is where our kkvision HelpLine comes into play. Our adaptable, straightforward ad-hoc support enables you to pay only for the precise assistance you need, precisely when you need it. By providing support without the constraints of traditional contracts, our approach aligns with the dynamic nature of modern businesses. The expertise of our team and the option to pay solely for the support you require, when you require it, genuinely makes a difference. Here’s what you get with kkvision HelpLine: ✅ Expert Support: Fast, reliable assistance from seasoned HubSpot pros. ✅ Flexibility: Pay only for the support you need with our half-hour rate. ✅ Cost Control: Clear, transparent pricing with no surprises (€70 per 30 minutes, max cost €560 per order.) ✅ Simplicity: Submit your support requests easily, and we’ll respond promptly. If managing HubSpot feels overwhelming and you need quick, hassle-free support, kkvision HelpLine is your solution. Our service breaks away from traditional support models, delivering exactly the assistance you need, right when you need it. More informations: https://buff.ly/4cdVib3 #helpline #hubspot #support

𝗧𝗼 𝗯𝗲 𝗵𝗼𝗻𝗲𝘀𝘁: 𝗦𝗮𝗹𝗲𝘀 𝗰𝗮𝗻 𝗯𝗲 𝗲𝘅𝗵𝗮𝘂𝘀𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗻𝗲𝗿𝘃𝗲-𝘄𝗿𝗮𝗰𝗸𝗶𝗻𝗴. 𝗢𝗿 𝗶𝘀 𝘁𝗵𝗲𝗿𝗲 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝘄𝗮𝘆? 𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗯𝗲𝗹𝗼𝘄 😊 A good sales process is extremely important for the success of your business. After all, this is where you need to turn relevant leads into buyers of your products or services. The initial phases in particular are characterized by small, routinized steps. Whether it is the initial contact, the qualification of a lead, data maintenance or scheduling an online meeting. It is important to always act in a structured manner and at the right time. The tasks can easily overwhelm you. Or, in the worst case scenario, an request is left undone. To prevent this from happening in the first place and to provide your employees with the best possible assistance in their work, you can automate your sales processes in CRM tools such as HubSpot and Salesforce. This means that your company-specific sales process is mapped in the CRM system. Small routine tasks can be largely automated and your team can be supported in their tasks in the best possible way. This includes: ✅ Automatic creation of contacts and deals or opportunities ✅Automatic assignment to the relevant team members ✅Automated communication with the lead ✅Meeting booking tool for simplified appointment scheduling ✅Tracking of your interactions by email and phone with the lead for maximal transparency in the CRM ✅Assignment of tasks to team members and reminders ✅Integration of third-party applications, for example for dedicated tools for preparing quotations or for project management and much more ... All these functions offer you the opportunity to optimize your sales process and provide your sales staff with the best possible support. So what are you waiting for? For even more fun in the sales process and more and better deals 🥂 #sales #salesprocess #crm #automation #kkvision

𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗹𝗲𝗮𝗱𝘀? 𝗧𝗲𝗹𝗹 𝗺𝗲 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗻𝗲𝘄! 🥱 𝗕𝘂𝘁 𝘁𝗵𝗮𝘁'𝘀 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝘄𝗵𝗮𝘁 𝘄𝗲'𝗹𝗹 𝗱𝗼 𝗯𝗲𝗹𝗼𝘄 😉 Targeting your leads or existing customers via WhatsApp and providing them with relevant marketing content is an essential part of modern and state-of-the-art eCommerce - and an important component for your success. The major marketing automation tools have been supporting this function for some time, including the Salesforce Marketing Cloud, for example. However, with the new WhatsApp integration, Salesforce is taking Messenger communication with your leads to a whole new level: it now combines your marketing communication with your WhatsApp service channel 🤝 This gives your leads and future customers an even better experience when communicating with you - all via the same WhatsApp channel, in the same chat and with the same phone number. This means you can continue to provide your leads with relevant information and offers in future. However, your leads now have the immediate opportunity to get in touch with you regarding your message within the chat in WhatsApp. For example, they can request further information about your products or find the ideal, suitable offer using a chat-driven product finder. The AI-based Einstein supports you here and takes over the interaction with the lead. If necessary, Einstein forwards the lead to one of your service team members. In addition to the usual functions, the entire chat history with the lead is also available to them in the Service Cloud. This enables you to respond to the needs of your leads or customers in the best possible way. So, what are you waiting for? Take your WhatsApp communication with your leads to a new level! #whatsapp #leads #communication ##kkvision

𝗛𝗲𝘆 𝘁𝗵𝗲𝗿𝗲, 𝗳𝗲𝗹𝗹𝗼𝘄 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗲𝗻𝘁𝗿𝗲𝗽𝗿𝗲𝗻𝗲𝘂𝗿𝘀! 𝗕𝗶𝗴 𝗻𝗲𝘄𝘀 𝗳𝗿𝗼𝗺 𝗛𝘂𝗯𝗦𝗽𝗼𝘁: 𝘁𝗵𝗲𝘆'𝘃𝗲 𝗿𝗼𝗹𝗹𝗲𝗱 𝗼𝘂𝘁 𝘁𝗵𝗲𝗶𝗿 𝗵𝗶𝗴𝗵𝗹𝘆 𝗮𝗻𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗲𝗱 𝗶𝗻𝘃𝗼𝗶𝗰𝗶𝗻𝗴 𝗳𝗲𝗮𝘁𝘂𝗿𝗲 𝗳𝗼𝗿 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝘂𝘀𝗲𝗿𝘀.💼 𝗧𝗵𝗶𝘀 𝗻𝗲𝘄 𝘁𝗼𝗼𝗹 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲𝘀 𝘆𝗼𝘂𝗿 𝘀𝗮𝗹𝗲𝘀 𝗮𝗻𝗱 𝗳𝗶𝗻𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀, 𝘀𝗮𝘃𝗶𝗻𝗴 𝘆𝗼𝘂 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝘁𝗶𝗺𝗲. 𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗶𝗻𝘀 𝗮𝗻𝗱 𝗼𝘂𝘁𝘀 𝗿𝗶𝗴𝗵𝘁 𝗵𝗲𝗿𝗲! As users of HubSpot's robust CRM, you have relied on its capabilities to manage every phase of the customer journey, from lead generation to proposal management, effectively serving as the backbone of your business operations. The latest addition to HubSpot is the invoicing feature, now available for European users. This new functionality integrates financial data management directly into your CRM, saving you valuable time and streamlining your processes. So, how exactly does this benefit your business? HubSpot's invoicing tool offers a comprehensive solution for businesses, streamlining the invoicing process from start to finish. With features like direct invoicing, effortless tracking of receivables, and seamless payment processing through Stripe or HubSpot payments, manual invoicing becomes a thing of the past. Moreover, the platform enhances the customer experience by providing a smoother checkout process while ensuring invoices in HubSpot track due dates, balances, and payment statuses. Customization options allow businesses to tailor invoices to their brand identity, while efficient financial management tools ensure all financial data is kept organized in one centralized hub. Additionally, compliance features, such as the option to add tax IDs and company information, ensure transactions meet regulatory standards while adding a touch of professionalism. So, what are you waiting for? #HubSpot #InvoicingFeature #EuropeanBusinesses

𝐀𝐫𝐞 𝐲𝐨𝐮 𝐠𝐨𝐨𝐝 𝐚𝐭 𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐬𝐞𝐜𝐫𝐞𝐭𝐬? 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐧𝐨𝐰 𝐝𝐨𝐞𝐬 𝐭𝐨𝐨. 𝐖𝐞'𝐥𝐥 𝐠𝐢𝐯𝐞 𝐲𝐨𝐮 𝐭𝐡𝐞 𝐝𝐞𝐭𝐚𝐢𝐥𝐬, 𝐛𝐮𝐭 ... 🤫 HubSpot is a powerful tool for managing your customer relationships and therefore also an important tool for your employees. However, the basis of all functions is of course the available customer and order information, which is stored centrally in HubSpot. Have you ever been faced with the question of whether you want to or can store certain data in HubSpot? For example, because you classify the data as sensitive or do not want it to be visible to all employees? HubSpot now offers the option of defining custom properties as sensitive data as a beta function in all its Enterprise Hubs. In addition to the basic encryption of data stored in HubSpot during storage and transfer, custom properties with sensitive data are additionally protected at application level 🔒 This means that sensitive data can only be viewed and edited by certain users and teams in your HubSpot environment by using dedicated authorizations. In addition, corresponding custom properties may not be available for certain functions, for example as personalization tokens. This is to prevent this sensitive data from accidentally leaving the secure environment. This enables you to use contact data classified as sensitive securely in your HubSpot environment in the future - and perhaps even do without a separate third-party tool for this purpose. Of course, it is important to note that certain personal data may still not be stored in HubSpot. This includes, for example, specific health data or credit card information of contacts. So, what are you waiting for? Make HubSpot fit for storing sensitive data, which can now also be handled appropriately in HubSpot. #hubspot #data # kkvision

𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐧𝐞𝐰𝐬𝐥𝐞𝐭𝐭𝐞𝐫 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞𝐫𝐬 𝐚𝐧𝐝 𝐥𝐞𝐚𝐝𝐬 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐟𝐫𝐨𝐦 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐚𝐧𝐝 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐧𝐞𝐞𝐝 𝐟𝐨𝐫 𝐚 𝐬𝐞𝐩𝐚𝐫𝐚𝐭𝐞 𝐥𝐚𝐧𝐝𝐢𝐧𝐠 𝐩𝐚𝐠𝐞? 𝐑𝐞𝐚𝐝 𝐡𝐞𝐫𝐞 𝐡𝐨𝐰 𝐰𝐞𝐥𝐥 𝐭𝐡𝐢𝐬 𝐜𝐚𝐧 𝐛𝐞 𝐝𝐨𝐧𝐞! We probably all know this behavior from ourselves: We see an ad or an interesting post on Instagram or Facebook and maybe take a quick look at it or the linked website. In the end, however, the interaction quickly fizzles out and we continue to scroll through the feed. In many cases, corresponding ads therefore do not immediately succeed in generating a new lead. This is precisely the hurdle that needs to be overcome. Potential customers should be converted into leads as easily as possible and without leaving the social media app. The secret to this is called “Lead Ads” at Meta, for example. This allows you to integrate forms into your ads. It enables you to generate new newsletter subscribers or leads for your marketing campaign. Without having the potential leads to leave Facebook or Instagram. The advantage is also that certain fields such as the email address can be filled automatically, saving your future leads time and effort. This makes lead generation extremely low-threshold. The leads generated in Facebook and Instagram can then be used directly in HubSpot through integration. By implementing this accordingly, you can increase the effectiveness of your social media campaigns through a better lead generation rate and at the same time ensure a good customer experience through seamless integration. So, what are you waiting for? #socialmediaAds #leadAds #marketingCampaign #kkvision

Erfolgreicher Launch der neuen Website – Ein Meilenstein in der Zusammenarbeit mit klarx! Wir bei kkvision freuen uns über den erfolgreichen Launch der brandneuen Website von klarx.de. Die Website wurde auf Basis des innovativen HubSpot CMS / Content Hubs von uns entwickelt und stellt einen wichtigen Schritt in der digitalen Präsenz von klarx dar. Ein riesiges Dankeschön geht an das Team von klarx rund um Julia Hartwig! Ihre Vision, die vorbildliche Kommunikation und ihre Bereitschaft zur engen Zusammenarbeit haben es uns ermöglicht, ein agiles Projekt mit kurzer Deadline zu realisieren. Von der ersten Konzeptphase bis zum Live-Gang der Website war die Zusammenarbeit geprägt von offener Kommunikation, klaren Zielen und einem engen Miteinander, damit Anpassungen kurzfristig umgesetzt werden können. Dieses Projekt war eine fantastische Gelegenheit, die Kraft einer starken Partnerschaft zu demonstrieren. Wir sind stolz darauf, dass klarx uns ihr Vertrauen geschenkt hat, und freuen uns darauf, unsere Zusammenarbeit fortzusetzen und gemeinsam weitere Erfolge zu erzielen. #HubSpot #WebDevelopment #HubSpotCMS #Kundenerfolg #Teamwork #kkvision Besuchen Sie die neue Website von klarx hier: https://klarx.de/ Wir laden Sie ein, sich selbst ein Bild von unserer Arbeit zu machen und würden uns über Ihr Feedback sehr freuen!