We need to have a better overview over tickets for our customers by adding important fields to the snippet ticket_list in the ticket overview on the portal.
Could anyone help me to get a solution for this?
This has to be possible, right?
Thanks and BR
Christian
Additional fields on snippet ticket_list
Join the Community or User Group to Participate in this Discussion
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.