Standing screen display size | 13 Inches |
---|---|
Screen Resolution | 2560 x 1600 pixels |
Max Screen Resolution | 2880 x 1920 |
Processor | Snapdragon |
RAM | 16 GB LPDDR5 |
Memory Speed | 1600 MHz |
Hard Drive | 256 GB SSD |
Graphics Coprocessor | ARM Mali-T604 |
Chipset Brand | Qualcomm |
Card Description | Integrated |
Number of USB 2.0 Ports | 1 |
Number of USB 3.0 Ports | 1 |
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
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- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
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- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions,power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled,all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax).File at Asurion.com/amazon.
- No hidden fees.For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
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Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (12 Core), 16GB RAM, 256GB Storage, Black, Amazon Exclusive
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
![EPEAT](https://cdn.statically.io/img/m.media-amazon.com/images/I/21OXy0oJ8VL._SS128_.png)
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
GOLDReturn this item for free
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
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Amazon Music offer with this purchase Terms
Purchase options and add-ons
Brand | Microsoft |
Model Name | Surface Pro |
Screen Size | 13 Inches |
Color | Black |
Hard Disk Size | 256 GB |
CPU Model | Snapdragon |
Ram Memory Installed Size | 16 GB |
Operating System | Windows 11 Home |
Graphics Card Description | Integrated |
Graphics Coprocessor | ARM Mali-T604 |
About this item
- [This is a Copilot+ PC] — A new AI era begins. Experience enhanced performance and AI capabilities with Copilot+ PC, boosting productivity with security and privacy in mind.
- [Introducing Surface Pro 13” Touchscreen Display] — The most flexible, powerful 2-in-1 laptop and tablet with AI-accelerated Copilot+ experiences. Surface Pro 11th Edition reimagines the laptop.
- [Flexibility at Any Angle] — Use with the detachable Surface Pro Flex Keyboard (sold separately). Shift from tablet to laptop to sketchbook with its unique kickstand.
- [Outstanding Performance] — Snapdragon X Plus (10 core) or Elite (12 core) with powerful NPU, faster than MacBook Air M3[1].
- [All day battery life] — 14 hours of battery life[5], fast charging with 65W PSU via Surface Connect or USB-C.
- [Recall with Copilot+]: Easily retrieve documents, emails, or web pages with an explorable timeline of your PC's history[2] (coming soon).
- [Enhance Calls with Copilot+] — Improve lighting, cancel noise, and blur distractions with Windows Studio Effects for video calls. Prerelease product shown, subject to change.
- [Translate with Copilot+] — Real-time subtitles for 44 languages during video calls or streaming.
- [Cocreate with Copilot+] — Generate art from text or image prompts.
- [Stunning Colors] — Black, Platinum, Sapphire, and brand-new Dune and matching keyboards in premium Alcantara fabric6 (sold separately)
Frequently bought together
![Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/617kakTyb3L._AC_UL116_SR116,116_.jpg)
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Climate Pledge Friendly
Products with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
From the manufacturer
![premium black](https://m.media-amazon.com/images/S/aplus-media-library-service-media/cf53d188-09a0-489a-be67-2dad046fe020.__CR0,0,1464,600_PT0_SX1464_V1___.png)
Unlock your new superpower
-
A smarter PC
The most powerful NPU in a PC delivers mind-boggling levels of AI compute at 40 trillion operations per second. Faster than MacBook Air M3 [1] with unrivaled power for seamless productivity.
-
Surface Pro Copilot+ Can Recall instantly
Searching for a document, email or web page on your PC can be time-consuming. Now you can just describe how you remember something and Recall will find it, instantly. [2]
-
Surface Pro Copilot+ Can Create with Cocreator
Everyone has an imagination and an ability to be an artist. Describe or draw your vision with text or image prompts and watch Cocreator generate an interpretation of it.
-
Surface Pro Copilot+ Can Enhance your calls
Improve lighting and blur distractions in the background during video calls. When presentation matters, turn on Windows Studio Effects.
The most flexible laptop, reimagined.
![4c1a](https://m.media-amazon.com/images/S/aplus-media-library-service-media/be3e4396-4e54-443b-b42a-6cb88b57041c.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Ultra-flexible design
Experience unparalleled versatility with our iconic 165-degree fluid kickstand, offering seamless adjustments at any angle for your convenience.
![4c1b](https://m.media-amazon.com/images/S/aplus-media-library-service-media/750bac39-ed5c-4872-8ada-e3c579039534.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Turbocharged NPU
With turbocharged NPU powered by Snapdragon X Elite, your experience is unmatched with lightning speed and smooth performance.
![4c1cc](https://m.media-amazon.com/images/S/aplus-media-library-service-media/63200367-b490-473b-bae4-c82dd70238cb.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Built-in peace of mind
Designed for secure AI performance, Copilot + PCs safeguard your most sensitive information so you can be in control of protecting what's yours.
![4c1d](https://m.media-amazon.com/images/S/aplus-media-library-service-media/f731c053-7369-4394-93bb-e1fabd281bc1.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Choose from four colors
Available in Black, Platinum, Sapphire, and brand-new Dune and matching keyboards in premium Alcantara fabrics. Keyboard sold separately.
![OLED_blade-d](https://m.media-amazon.com/images/S/aplus-media-library-service-media/32d8d9b3-a15f-4c94-bb45-2e68d45fc340.__CR0,8,2400,984_PT0_SX1464_V1___.jpg)
Introducing OLED Display
Optional OLED delivers a cinematic experience on-the-go, whether you're watching movies or working on your latest creative projects
![60577c49-87a6-4f5b-ac3c-122557.jpg](https://m.media-amazon.com/images/S/aplus-media-library-service-media/bc27739c-369b-4eec-bf84-4f97d753329e.__CR0,0,1464,600_PT0_SX1464_V1___.jpg)
Accessories to help you find a new creative workflow
![accs1](https://m.media-amazon.com/images/S/aplus-media-library-service-media/e08dbb1c-431c-49b0-a769-6df869bd4515.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
New Surface Pro Flex Keyboard
The first ever 2-in-1 keyboard that can be used either attached or detached.
![accs2](https://m.media-amazon.com/images/S/aplus-media-library-service-media/a59492fd-5cf6-4542-bbc8-d3e3a05b644c.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Advanced Surface Slim Pen
More natural and inclusive with haptic feedback. Feels like a pencil, or pen, or brush stroke, whichever tool is your choice.
![accs3](https://m.media-amazon.com/images/S/aplus-media-library-service-media/e657956f-f6e8-4839-b0c2-c98724af41ea.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Surface Thunderbolt 4 Dock
Elevate your workspace with Surface Thunderbolt 4 Dock, delivering ultra-high speed data transfer and connect up to two 4K monitors.
![accs4](https://m.media-amazon.com/images/S/aplus-media-library-service-media/5466a797-cf47-4c0b-ab6e-27b82e7ea066.__CR0,0,1200,900_PT0_SX300_V1___.jpg)
Use Microsoft 365 (Office)
Get started seamlessly and stay on track no matter where you are with a familiar experience, cloud storage, and integrated accessibility features.
Videos
Videos for this product
2:25
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WARNING MICROSOFT SURFACE PRO SNAPDRAGON X HAS A BIG Detail
Sunny
Videos for this product
1:18
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WARNING GAMING ON THE MICROSOFT SURFACE PRO Snapdragon X
Sunny
Videos for this product
2:20
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Microsoft Surface Pro 11th Edition: The Best AI Features!
Andru Edwards
Videos for this product
1:09
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Best 2n1 Windows PC! #WorkFromHome #FoundItOnAmazon
Miles Franklin
Videos for this product
1:26
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Surface runs on an NPU. What is an NPU?
Microsoft
Videos for this product
0:52
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Introducing Surface Pro Copilot+ PC.
Microsoft
Videos for this product
0:51
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A Day in the Life Using a Surface Pro Copilot+ PC
Microsoft
Videos for this product
0:30
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A new AI era begins.
Microsoft
Videos for this product
0:34
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Microsoft Surface Pro 2024 Copilot+ PC Unboxing!
Andru Edwards
Videos for this product
0:15
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A Copilot+ PC Can Cocreate With You!
Microsoft
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What's in the box
Product information
Technical Details
Brand | Microsoft |
---|---|
Series | Surface Pro |
Item model number | EP2-05006 |
Operating System | Windows 11 Home |
Item Weight | 4.09 pounds |
Product Dimensions | 12.07 x 8.98 x 1.97 inches |
Item Dimensions LxWxH | 12.07 x 8.98 x 1.97 inches |
Color | Black |
Processor Brand | Snapdragon X Elite (12 core) |
Number of Processors | 1 |
Flash Memory Size | 256 GB |
Optical Drive Type | CD-RW |
Power Source | Battery Powered |
Voltage | 5 Volts |
Batteries | 1 Lithium Ion batteries required. (included) |
Additional Information
ASIN | B0CXKXNNPX |
---|---|
Customer Reviews |
3.6 out of 5 stars |
Date First Available | May 20, 2024 |
Warranty & Support
Feedback
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Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (12 Core), 16GB RAM, 256GB Storage, Black, Amazon Exclusive
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Product Description
* Some Copilot+ PCs require download of free updates to run Copilot+ PC experiences, available starting late 2024 – 2025. See aka.ms/copilotpluspcs ** Pre-release screen shown; subject to change. *** Availability of Copilot+ PC features varies by device and market. [1] Based on Cinebench 2024 Multi-threaded conducted by Microsoft in April 2024 comparing pre-release build of Surface Laptop 13.8" and 15” with Snapdragon X Elite running pre-release Windows 11 26100 and Apple MacBook Air 13.6" and 15” with M3 running macOS 14 Sonoma. [2] Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish. Content-based and storage limitations apply. Recall is coming soon through a post-launch Windows Update. See https://aka.ms/copilotpluspcs. [3] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration. [4] Surface Laptop, excluding power supply, contains a minimum of 25% recycled content. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [5] Currently supports translation for video and audio subtitles into English from 40+ languages. See https://aka.ms/copilotpluspcs. [6] Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See aka.ms/SurfaceBatteryPerformance for details. [7] 13.8" Surface Laptop comes with 39 W Surface power supply. Fast charging (from 5% to 80%) is supported with minimum 65W Surface power supply or USB-C® PD charger, sold separately. Testing was conducted at Microsoft in February 2024, using pre-production devices, software, and minimum of 65W USB-C® charger under controlled conditions. The device was powered on to the desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C. [8] Enclosure includes A Cover, C Bucket and D Cover. 100% recycled aluminum alloy in A Cover and C Bucket. 100% recycled rare earth metals in magnets. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure (ECVP) for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [9] Enclosure includes A Cover, C Bucket and D Cover. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. [10] Available colors may vary by market. [11] USB-C® port does not charge your Surface device or any device that requires more than 15W [12] Requires device with USB-C® USB4®/Thunderbolt™ 4 port and when supported by device and display. *Screens simulated; subject to change *Recall: Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish.) Content-based and storage limitations apply. See [https://aka.ms/copilotpluspcs]. *Cocreator: Optimized for English text prompts See [https://aka.ms/copilotpluspcs]
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
![EPEAT](https://cdn.statically.io/img/m.media-amazon.com/images/I/21OXy0oJ8VL._SS128_.png)
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
GOLDCustomer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, battery life, appearance and value of the tablet computer. They mention that it's convenient, has an amazing screen and picture, and is worth the high price. That said, some complain that the keyboard is not included and is sold separately. Opinions are mixed on quality.
AI-generated from the text of customer reviews
Customers are satisfied with the appearance of the tablet computer. They mention that the colors are super fun, and the home screen looks beautiful. They also appreciate the amazing screen and picture quality.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^..." Read more
"...Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic...." Read more
"I love everything about this tablet, the colors the quality, everything is perfect, but for me that my business uses GOOGLE DRIVE is a big issue..." Read more
Customers are satisfied with the battery life of the tablet computer. They mention that it can last for hours watching YouTube videos with moderate to high brightness.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the..." Read more
"Great Battery Life on the Snapdragon Plus..." Read more
Customers find the tablet computer easy to use. They mention that it has an amazing screen and picture, and is convenient to have a 2 in 1 device. They also appreciate the facial recognition and pin entry features, which are easy to set up and use.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...Plenty of features and convenient to have a 2 in 1. I bought a pro 9 keyboard/pen and works very well with the newer version of it...." Read more
"...The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that...." Read more
Customers appreciate the value of the tablet computer. They mention that it is worth the high price and is defiantly worth the hype.
"...Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^..." Read more
"...defiantly worth the hype!" Read more
Customers are mixed about the quality of the tablet computer. Some mention that it's great and works well, while others say that several apps do not work and that it could not download certain apps.
"Surface is great! Works well and is fast. I have had no issues watching videos, opening three/four tabs at a time...." Read more
"...and won't recognize Google Drive for desktop, so it could not download certain apps people use for everyday tasks...." Read more
"I love everything about this tablet, the colors the quality, everything is perfect, but for me that my business uses GOOGLE DRIVE is a big issue..." Read more
"Nothing seems to be working correctly. Checking daily for updates for bug fixes. Plus it lags sometimes lol. This is embarrassing...." Read more
Customers are dissatisfied with the keyboard of the tablet computer. They mention that it was not included and that the keyboard and pen were sold separately.
"...Only drawback is the keyboard is entirely separate and that does make the end price higher than expected...." Read more
"2 in 1 was just a selling misleading statement. the keyboard was not included. Bad for Microsoft’s reputation!" Read more
"...I didn't realize that the keyboard and pen were sold separately as the photos, videos on the Amazon listing are misleading as they all show the..." Read more
"...I just wanted to say that its extremely deceptive that this doesn't come with the keyboard...." Read more
Reviews with images
![Very impressed. Glad I bought it](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on July 8, 2024
Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/616ma-wuG9L._SY88.jpg)
I mainly use Google Drive and other apps to store files for drawing, but the Surface Pro is its own special Microsoft device and won't recognize Google Drive for desktop, so it could not download certain apps people use for everyday tasks. If apps you want to use do not support ARM versions or maybe not for Surface Pro, then I do not recommend buying the Surface Pro (other than that, everything is on the top for performance and design, features and everything🙌❤️)
The pen is so smooth and accurate, first time using it but it was great for taking notes and any artist work.
The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^
Only drawback is the keyboard is entirely separate and that does make the end price higher than expected. That said, the quality and price is in line with the competition.
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on June 21, 2024
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71FftTFb7nL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/81qriCGM2tL._SY88.jpg)