IT-Supportexpert:in

Required start date: ASAP

Required end date: 01/07/2024

Location: Zürich circle

Your tasks:

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance
• Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads

Your profile:

• High school diploma, GED, or equivalent
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• Flexibility to work non-standard business hours that may include weekends and/or holidays.
• Previous datacenter experience a plus
• English language must. Any other language is a plus.

Are you interested?

This is an urgent opportunity! Send us your application and let's discuss all the details ASAP!