Account Manager

Where do people love what they do and are great at what they do?

At Swisslog of course! Our teams are at the heart of a world-leading data and robotics company that harnesses the power of technology to shape the future of intralogistics. The result? We deliver performance and efficiency to our customers around the world, giving them the decisive advantage in their markets.

We are currently seeking a dynamic Account Manager to develop excellent relationships with our customers in Switzerland. Based out of our Head Office in Buchs (Aargau) the position is offered on a hybrid basis working from home, office and customer locations.

Job description

You're making a difference!

• As an Account Manager you are responsible for the proactive support and further development of your customers within the existing customer base
• You represent Swisslog in a partnership with customers and use your network to demonstrate further potential, making it easy for you to build new customer relationships
• You analyze customer needs and problems, advise customers and create rough concepts and initial drafts to solve individual tasks
• The development of support and maintenance contracts and concepts, if necessary in collaboration with other Swisslog departments, is standard for you
• By developing a sustainable customer relationship at the decision-making level, joint multi-year planning for the customer is one of your methods of choice
• You inform your customers about new Swisslog products/services and organizational changes
• You are responsible for tracking the offer, negotiating with the customer about execution, drafting and reviewing the contract until the successful award of the contract
• Advice, planning and support of improvement measures (expansion and modernization projects) are also part of your tasks

Applicant profile

This is what you bring with you!

• You have a degree in business administration/logistics or comparable qualifications in the field of logistics and technology are also welcome
• Experience in the intralogistics / automated warehouse sector or engineering industry
• Several years of sales / account management experience and experience in project management in the area of ​​plant engineering is a plus
• You also have a strong customer and solution orientation as well as comprehensive technical understanding
• You are characterized by strong communication skills and confidence in dealing with decision-makers
• Good communication in the English language presents you with no challenge
• Willingness to travel to customer locations in Switzerland