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- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
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Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
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Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Sony ULT WEAR Noise Canceling Wireless Headphones with Alexa Built-in, Massive Bass and comfortable design, Black
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
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Amazon Music offer with this purchase Terms
![This device has been certified by Amazon. With Alexa built-in, just ask to play music, get directions, control smart home devices, and more.](https://cdn.statically.io/img/m.media-amazon.com/images/I/21R85tkHvCL.png)
Alexa Built-in
This device has been certified by Amazon. With Alexa built-in, just ask to play music, get directions, control smart home devices, and more.
Purchase options and add-ons
Brand | Sony |
Color | Black |
Ear Placement | Over Ear |
Form Factor | Wireless |
Impedance | 314 Ohm |
About this item
- MASSIVE BASS: Press the ULT button to boost your bass & feel the incredible power of sound
- PREMIUM NOISE CANCELING: Get closer to your favorite music with dual noise canceling technology & V1 processor
- COMFORTABLE DESIGN: Unique thermo-foaming design for smooth cushions that comfortably mold to your ears
- PERFECT TRAVEL COMPANION: Swivel fold design and compact carry case for portable packing
- LONG BATTERY LIFE & QUICK CHARGING: Up to 30-hours battery life with quick charging (3 min. charge for up to 90 mins of music)
- CRYSTAL CLEAR HANDS FREE-CALLING: Enjoy clearer calls and better conversations with beamforming mics that pickup your voice
- MULTIPOINT CONNECTION: Connect two devices at once
- LESS WIND NOISE: Mesh around the mic reduces wind and background noise so you can focus on your favorite music and conversations
- INTELLIGENT WEARING DETECTION: A capacitive sensor knows when your headphones are on and off for instant pause and play
- RECYCLED: Made with recycled plastic material and no plastic packaging
Buy this product as Renewed and save $29.05 off the current New price.
Works and looks like new and backed by the Amazon Renewed Guarantee
Consider a similar item
![Climate Pledge Friendly](https://cdn.statically.io/img/m.media-amazon.com/images/I/216-OX9rBaL._SS40_.png)
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Frequently bought together
![Sony ULT WEAR Noise Canceling Wireless Headphones with Alexa Built-in, Massive Bass and comfortable design, Black](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/610DB8Cwm7L._AC_UL116_SR116,116_.jpg)
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, performance, comfort and value of the headphones. For example, they mention that it's a great product, works well and is comfortable. That said, opinions are mixed on noise cancellation.
AI-generated from the text of customer reviews
Customers like the comfort of the headphones. They mention that the fit is tight, but they fit perfectly around their ears. They also appreciate the deep, smooth, and controlled sound.
"I like the feel & comfort of the fit over the ears. The sound is awesome even without using the app. They paired with my Samsung TV immediately...." Read more
"...Very deep smooth and controlled not overwhelming. The highs and clarity are very good as well...." Read more
"...Mic quality on calls is good so far. Noise reduction is very good. Comfortable and the app allows alot of control over sound and function...." Read more
"Bass is great even on the low frequencies.Fit is tight, and has a long battery life...." Read more
Customers are satisfied with the quality of the headphones. For example, they mention it's a great product, with good materials and a powerful bass. Some say that the headphones are wild with great ANC and highly customizable sound.
"...The quality is very good for the price range, nice and light on head and great materials...." Read more
"...It's not a high end studio headset but worth the price for good quality and awesome bass.I definitely recommend." Read more
"All I have to say is that these headphones are wild!!! Bass is off the chain!" Read more
"...These are the ones I settled with after an extensive search. Great build quality!" Read more
Customers appreciate the value of the headphones. They say the performance is amazing, and the quality is good for the price range.
"...This one is definitely for the bass lovers. The quality is very good for the price range, nice and light on head and great materials...." Read more
"...They paired with my Samsung TV immediately. Great product for the price. I would recommend these headphones." Read more
"...Sony headphones are well worth the price !" Read more
"...It's not a high end studio headset but worth the price for good quality and awesome bass.I definitely recommend." Read more
Customers are satisfied with the performance of the headphones. They mention that it does not disappoint, is a perfect work out headphone, and has amazing ANC.
"...Perfect work out headphones...." Read more
"...NC has been amazing and Transparency is solid. Tried out LDAC on my Nothing Phone2 and sounds tremendous...." Read more
"...I’d say these are pretty dang close to XM5 maybe even XM4 level, they are great and have no Hiss white floor noise very happy with the ANC..." Read more
"Thank you SONY for giving us another amazing product! This does not disappoint!..." Read more
Customers are satisfied with the battery life of the headphones. They mention that it lasts them the week.
"...Battery life is in line with the XM5, expected to get around 30-50hrs( All really depends on usage)...." Read more
"...Fit is tight, and has a long battery life...." Read more
"...The battery life is is great for me it usually lasts me the week. The fit is little bit tight and it’s not as big as it looks in the pictures." Read more
"...sensory issues so I keep them on almost all day and the battery last the whole time. They're great for the price and I love them so far." Read more
Customers are mixed about the noise cancellation. Some mention the sound is good and can be very bass heavy, while others say the noise cancelling isn't top tier.
"...The sound out the box with no tweaks is a quite pleasant warm sound signature thats easy on the ears, but these have the sony “Headphones” app for..." Read more
"I like the feel & comfort of the fit over the ears. The sound is awesome even without using the app. They paired with my Samsung TV immediately...." Read more
"...Too bad amp is not battery powered but it’s a great sounding amp. Djs use this to amplify their headphones in noisy environments...." Read more
"...However,the truly heavy bass is a nice change and a flashback to what Sony was in the 90s...back when everyone was responsible for their own hearing..." Read more
Reviews with images
![Portable bass heaven](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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ULT off - depending on your EQ, the headphones will sound like that, with no boost to the bass, but still present
ULT 1- Adds a nice deep boost to the bass that you can feel while keeping your eq consistent!
ULT 2- the headphones just turned into subwoofers!, boosting the bass to where you now are feeling the music!, its incredible!
Noise cancelation and aware modes are right up there with the top of the line Xm5. Even with the bass at its peak performance, there is no distortion when either of these modes are on even at high volumes!
At $199 retail, they are worth every penny!
Whenever on sale, snag a pair for sure!
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
ULT off - depending on your EQ, the headphones will sound like that, with no boost to the bass, but still present
ULT 1- Adds a nice deep boost to the bass that you can feel while keeping your eq consistent!
ULT 2- the headphones just turned into subwoofers!, boosting the bass to where you now are feeling the music!, its incredible!
Noise cancelation and aware modes are right up there with the top of the line Xm5. Even with the bass at its peak performance, there is no distortion when either of these modes are on even at high volumes!
At $199 retail, they are worth every penny!
Whenever on sale, snag a pair for sure!
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/516Soyc90wL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/613nTMeL2sL._SY88.jpg)
For background I've worked in music production for years, and I grew up in a musical family. It's not a high end studio headset but worth the price for good quality and awesome bass.
I definitely recommend.
I’ve seen a lot of people ask this in forums and YouTube, these aren’t crushers nowhere close. The bass is good and clean but you don’t get that haptic feedback or vibration unless the song is super bass centric and you have ULT1 or ULT2 enabled. ULT1 enhances the bass frequencies and sounds pretty good but if you want crusher like experience than ULT2 mode. ULT 2 is like crushers on 10% or less.
Audio Quality:
These sound good not great, I feel like vocals aren’t as clear as they could be even with EQ adjustments, I think Bluetooth 5.2 and DSEE are holding their quality up. I actually find some of the vocals to be piercing or too much it’s like they are reserved but with the Ts and Ss they are pretty sharp feeling to my ears. Definitely reduced the higher frequencies in EQ to help.
Comfort:
These are NOT Bose ultras or Audeze maxwells, they do go over your ears and fit good, I have a big head and ears and I can say they don’t rub up against the drivers and my ears fit in the cups fine, my ears do though rub on the pads which is kinda uncomfortable but manageable. I listened to these for about an hour and found it does make my ears a little warm but nothing a small break or reset won’t fix. Clamping force is a little tight but I feel like smaller head people will love this; even with the plastic build quality these are far more comfy than the xb900 or xb910s for comparison.
ANC:
I’d say these are pretty dang close to XM5 maybe even XM4 level, they are great and have no Hiss white floor noise very happy with the ANC especially at a 199 price tag.
App:
App is great and has a lot of features, can EQ, use DSEE (only when multi-pairing is disabled), and my biggest thing disabling the gross touch pad to interact with volume and track adjustments.
Top reviews from other countries
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/ab765462-8868-4a92-a002-2e8e86c1fd7c._CR0,79.0,843,843_SX48_.jpg)
Tenía mis dudas en comprarlos pero me ayudé de varios reviews en youtube y realmente muchos si no es que todos comentaban que eran de los mejores del mercado al momento, sobre todo en costo/beneficio es un equilibrio muy balanceado, si bien comentan que tanto de la marca misma como de otras hay mejores audífonos, estos no juegan nada mal y realmente compiten con varios modelos de costos mayores... Sin duda muy recomendables!!!
Ahor bien en cuanto al producto, anteriormente tenía usaba unos WH-CH520, el audio es bueno, pero los bajos son cortos ya que es un aspecto que no cubren los audifonos sin embargios los medios y agudos son bastante buenos, pero con estos ULT, los medios y los agudos se oyen cristalinos y los bajos ni se diga sobre todo con el modo ULT1, es el balance perfecto del bass, ya que por un amigo he usado unos crusher y los bajos ahí son brutales llegando casi al límite donde se sienten molestos (en mis gustos personales claro) estos el bajo no es tan alucinante como en ellos, sin embargo, los siento más firmes, más definidos!!!
En cuanto a la cancelación de audio, es muy buena, si bien no es perfecta si disminuye el ruido exterior considerablemente y si a esto le sumamos el buen nivel de volumen que tiene, no tendrás problema en perderte en tu música un rato estés donde estés, por otro lado el modo ambiente es de lo mejor que he escuchado, se escucha prácticamente igual que si no los llevaras puestos es excelente!!!
Y en cuanto a la comodidad, la verdad es que si son algo pesados a comparación de algunos otros modelos que he tenido, sin embargo al ser supraurales y tener un buen acolchamiento en las almohadillas, no se sienten tanto, lo que si es que se sienten muy abrigadores y en mi caso particular si me hacen sudar un poco, cosa que soluciono con un ventilador personal de escritorio ya que los uso principalmente para trabajar
En términos generales son perfectos, considerando, costo/beneficios, calidad de audio y calidad de construcción ya que aparte de todo, Sony argumenta que la construcción de estos audífonos es con plásticos reciclados así aparte de todo apoyamos al planeta
![](https://images-eu.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Controls on the headphones.
Left side controls
AN/AMB:
- Press once for Noise Reduction, to remove outside sounds
- Press again for Ambient Noise to hear outside sounds
The AN feature is useful in a noisy environment such as on a plane to remove the noise while watching a movie or listening to music, and the AMB feature allows you to hear outside noise while headphones are on.
Power button:
- Press and hold 2 seconds to turn On/Off
ULT button: For Bass level
- Press once for level 1, twice for level 2
I find there is a slight difference in BASS, but not really noticeable.
USB-C port:
- Charging port for the internal battery (USB-A to USB-C cable included)
Cable is only 6 inches long, so headphones will need to be close to the USB power source.
3.5mm audio port:
- Standard audio port for use with legacy devices that don’t have Bluetooth capability. (4 ft. Phono cable included)
This is useful on a flight to connect to legacy media devices of the plane enabling the use of the AN feature of the headphones.
Right side controls:
The right side headphone has a touchpad to control the following functions.
- Double tapping once stops play, double tapping again resumes play
- Swipe back for previous track
- Swipe forward for next track
- Swipe Up and hold to raise volume
- Swipe Down and hold to lower volume
- Hold finger on touchpad to access voice commands (ex. Siri on iOS)
- Place hand on touchpad to quickly access ambient sound which lowers audio volume to hear someone talk (without having to remove Headphones), remove hand restores audio volume.
Using the touchpad functions is easy but requires some patience and practice.
Note. When removing the headphones, audio will automatically stop and resume when placed back on your head.
Before using the headphones, I fully charged the internal battery and installed the Sony Headphones Connect app for iOS, (the app is available for both iOS and Android) and I signed up for a free Sony account to register the Headphones.
I launched app on my phone and pressed power button 2 seconds to turn on Headphones and then 7 seconds to pair with my phone.
Note: 2 devices can be simultaneously linked once paired.
The Headphones options in the app has Status, Sound, System and Services tabs to provide information and configuration options for the Headphones. The Activity option in the app has tabs to log your listening history, daily use, safe listening and badge rewards for using features in the app.
Once settings in the app are configured to your tastes, it is not required to actually use the Headphones, but useful to have.
I’m an avid music lover of all genres and these Headphones provide a great listening experience with clear sounds and Massive Bass. With these on, I can enjoy my music without disturbing anyone.
The battery life is very good (at least 30 hours) which is great.
I have a fairly large head and the Headphones adjust well on my ears and provide a comfortable fit.
When I travel by plane, the Noise Reduction feature is useful to cut outside sounds when listening to music and/or movies on my phone or tablet. The wired phono cable is useful for times I want to Connect to legacy devices that do not have Bluetooth capability.
Overall extremely satisfied with these Headphones.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Reviewed in Canada on April 23, 2024
Controls on the headphones.
Left side controls
AN/AMB:
- Press once for Noise Reduction, to remove outside sounds
- Press again for Ambient Noise to hear outside sounds
The AN feature is useful in a noisy environment such as on a plane to remove the noise while watching a movie or listening to music, and the AMB feature allows you to hear outside noise while headphones are on.
Power button:
- Press and hold 2 seconds to turn On/Off
ULT button: For Bass level
- Press once for level 1, twice for level 2
I find there is a slight difference in BASS, but not really noticeable.
USB-C port:
- Charging port for the internal battery (USB-A to USB-C cable included)
Cable is only 6 inches long, so headphones will need to be close to the USB power source.
3.5mm audio port:
- Standard audio port for use with legacy devices that don’t have Bluetooth capability. (4 ft. Phono cable included)
This is useful on a flight to connect to legacy media devices of the plane enabling the use of the AN feature of the headphones.
Right side controls:
The right side headphone has a touchpad to control the following functions.
- Double tapping once stops play, double tapping again resumes play
- Swipe back for previous track
- Swipe forward for next track
- Swipe Up and hold to raise volume
- Swipe Down and hold to lower volume
- Hold finger on touchpad to access voice commands (ex. Siri on iOS)
- Place hand on touchpad to quickly access ambient sound which lowers audio volume to hear someone talk (without having to remove Headphones), remove hand restores audio volume.
Using the touchpad functions is easy but requires some patience and practice.
Note. When removing the headphones, audio will automatically stop and resume when placed back on your head.
Before using the headphones, I fully charged the internal battery and installed the Sony Headphones Connect app for iOS, (the app is available for both iOS and Android) and I signed up for a free Sony account to register the Headphones.
I launched app on my phone and pressed power button 2 seconds to turn on Headphones and then 7 seconds to pair with my phone.
Note: 2 devices can be simultaneously linked once paired.
The Headphones options in the app has Status, Sound, System and Services tabs to provide information and configuration options for the Headphones. The Activity option in the app has tabs to log your listening history, daily use, safe listening and badge rewards for using features in the app.
Once settings in the app are configured to your tastes, it is not required to actually use the Headphones, but useful to have.
I’m an avid music lover of all genres and these Headphones provide a great listening experience with clear sounds and Massive Bass. With these on, I can enjoy my music without disturbing anyone.
The battery life is very good (at least 30 hours) which is great.
I have a fairly large head and the Headphones adjust well on my ears and provide a comfortable fit.
When I travel by plane, the Noise Reduction feature is useful to cut outside sounds when listening to music and/or movies on my phone or tablet. The wired phono cable is useful for times I want to Connect to legacy devices that do not have Bluetooth capability.
Overall extremely satisfied with these Headphones.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/81B8qWr2XOL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/717c4YucArL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71B9LCm07lL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71PWfD2L4fL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61Gl23fQoaL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71u8VSA4FUL._SY88.jpg)
![](https://images-eu.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Even the ULT setting is off, you also get bass but on ULT 1 , you get a decent amount of bass and ULT 2 , the punchy bass and deep sound make the earcups vibrate but this doesn't make the rest of the music muddy. Also you can make it more right from the app. Overall great quality headphone. Every ULT products win including this headphone. BELIEVE IN SONY
DON'T LISTEN TO NEGATIVE COMMENTS.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
![](https://images-eu.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Reviewed in India on July 7, 2024
Even the ULT setting is off, you also get bass but on ULT 1 , you get a decent amount of bass and ULT 2 , the punchy bass and deep sound make the earcups vibrate but this doesn't make the rest of the music muddy. Also you can make it more right from the app. Overall great quality headphone. Every ULT products win including this headphone. BELIEVE IN SONY
DON'T LISTEN TO NEGATIVE COMMENTS.
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