Katie McCoy

How can you tune search unless you know what users are doing with the results? Check out Eric Pugh of OSC and Stavros Macrakis of OpenSearch Project talking about how OSC are helping build User Behaviour Insights, a way to (ethically) track how users interact with search results - vital for improving search result quality. This is a chance to set an #opensource standard for the whole search industry https://lnkd.in/ewn8ta7k #OpenSearchCon

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DVA is not associated with this job posting Senior Product Designer https://lnkd.in/ghdTwqy4 About the Role As a Senior Product Designer at Circle, your role extends beyond crafting beautiful interfaces; you are a strategic partner influencing our community engagement SaaS platform's future. You'll have a high degree of autonomy and will be entrusted with significant responsibilities, shaping user experiences and design outcomes. Your work will contribute to Circle's growing impact in a sector that is not only culturally significant, but also a major economic driver, generating billions globally. As Circle strives to be the go-to platform for creators looking to scale their communities and monetize their content, your role will be instrumental in turning that vision into a reality. #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiration

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Join us next Tuesday, April 30th, for a ProductBC after-hours workshop at 5 pm PST as Sean McKay walks through the "Whole Product Thinking" framework. This framework is intended to help structure conversations and align teams around the fundamental concepts needed to deliver human-centered products that are meaningful to users and effective for business. https://lnkd.in/gYx5UmWa #productmanagement, #wholeproductthinking, #productworkshop

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Join Jared Spool for Monday’s Talk UX Strategy live discussion: ❗️Winning Over Research-Resistant Stakeholders❗️ Monday, May 6 at 2pm ET (18.00 GMT) Few things are more exhausting than stakeholders' resistance to user research. Deep in your soul, you know how valuable the insights will be. Yet, you’re told there’s no time. The insights will be too hard to implement. You can’t bother your customers or create a political situation by talking with users. Everybody already knows what users need, so why bother? Of course, this is all wrong. But you have no idea how to deal with this resistance. Welcome to modern-day UX research. It doesn’t have to be this way. Your stakeholders can embrace research and the benefits it brings. Your organization can see how customers love the products your team delivers when you put your users’ needs at the center. In this session, Jared Spool will explore how to win over your most research-resistant stakeholders. You’ll discover new, proven techniques and perspectives that motivate stakeholders to embrace UX research and celebrate the vast benefits it can bring. Uncover how you’ll… … Position your research efforts as a must-have part of every project, informing every product and development decision with user-centered insights. … Drive innovative product improvements from a shared deep understanding of users and their needs, which comes straight from your extensive research efforts. … Shift the mindsets of even your most stubborn stakeholders to embrace research as a required part of your product development and delivery process. And that’s not all. We have more UX Research centered events in May (with descriptions coming soon) including: 👉Evolving from Product Research to Experience Research Monday, May 13 at 2pm ET (18.00 GMT) 👉Building an Influential Proactive UX Research Program Monday, May 20 at 2pm ET (18.00 GMT) 👉Justifying UX Research: The Costs of Guessing Wrong Tuesday, May 28 at 2pm ET (18.00 GMT) RSVP & Connection instructions: https://cstu.io/a81b5a

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If your product team doesn't have a design system and is interested in creating one, consider conducting an interface inventory. This exercise will help identify any inconsistencies in your product and help in visualizing a taxonomy for your UI elements.

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Unlocking User Perspective: Usability Testing and UX Insights for Associations. This episode of the Association Tech Insider dives deep into the realm of user research and usability testing, highlighting its significance for enhancing digital experiences. Listen, Like, Subscribe, and Share: https://lnkd.in/g9cfMcXX Hosted by Ray van Hilst, Yoko Consulting, this roundtable discussion brings together experts Rhoni Rakos (fusionSpan), Jacqui Olkin (Olkin Communications), and Ella Fielding (Optimal Workshop) to share their experiences, best practices, trends, and the transformative power of usability testing to improve digital experiences for associations. The conversation touches on methodologies, the value of research in strategy and product development, and practical advice for organizations aiming to elevate their UX through informed design decisions. The discussion includes: • Introduction and Expert Insights • Significance of Usability Testing • Case Studies and Trends in Usability Testing • Strategic Value of User Research • UX as a Competitive Advantage • Research Methodologies and Tools • Tips for Conducting Effective Research • Learnings and Insights from User Testing • Getting Started with Usability Testing and Resources #ASAETechCouncil

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Join Jared Spool this afternoon for our Talk UX Strategy live discussion: Leading UX Through A Major Organization Transformation Monday, April 22 at 2pm ET (18.00 GMT) Transformations are excellent opportunities for UX Leaders to shine. Fortunately, organizations go through transformations all the time. Your organization is trying to be more digital, more profitable, more innovative, more streamlined, more customer-centric, more efficient, more AI-driven, or more global. It wants to deliver better customer service, offer broader product offerings, or be more specialized. There's always something better or more to strive for. As a UX leader, you can thrive in a transformation. These periods often initiate a wake of confusion and chaos. You can provide a vision of how your executives' buzzword-laden directives translate directly into improved experiences. You'll provide clear goals and direction for the organization's new journey. In this inspiring session, Jared Spool will explore how prepared UX leaders have stepped up to provide the necessary detail and clarity when their executives have pronounced their latest transformation objectives. You'll discover how delivering a vastly improved experience for your customers, users, and fellow employees is a compelling vision for your organization to latch on to. Uncover how you'll… … Craft a compelling vision of how your customers, users, and employees will significantly benefit from whatever transformation is currently the priority. … Attract the attention of executives and stakeholders by supporting their mission with a clear demonstration of how the transformation will manifest. … Demonstrate that every strategic decision your organization makes translates directly into improvements (or new problems) in your products and services. Reserve your spot and get the connection instructions: https://lnkd.in/eS_V9-HU #UX #UXStrategy #UXLeaders

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Does your software team speak the same language? Aligning on what basic UI elements are called is a great starting point. It doesn’t even matter what name your team chooses as long as everyone agrees on it. Names should hint at purpose. #productdesign #designsystems

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🎙 SPEAKER SPOTLIGHT - Mr. Mike Covey 💬While tech teams often say user research is important, they frequently neglect it. What's standing in the way? This talk bridges the gap by dispelling the myths about user research and provides some simple guidelines to help teams identify what problems need research (prioritization), which users to talk to (sampling), and how to ask the right questions. 🎙️ Mr. Mike Covey, Research Director of Fishcake and former Google/Uber employee, brings valuable insights to the 17th Meetup - Product Excellence with The Cornerstone of Effective Selling topic. 👨‍💻🌐Mike Covey is a consultant from the US and is currently based in Ho Chi Minh City. He has a background in UX and market research with over 10 years of experience, and has been focusing on APAC markets since 2019. 👨‍💻🌐Mike started his career at blue-chip companies like Google and Uber to launch user research studies at scale. His latest venture is Fishcake, a private consulting company that focuses on helping early-stage tech companies build products that align with their customers' cultural values. 🔥 TOPIC Zero to One Research: Building effective user research for early-stage tech teams 👀 🗓Mark your calendars and get ready for a wealth of information. Don't miss this opportunity to gain valuable insights and network with fellow product enthusiasts! 👉 Registration (for check-in purpose): https://lnkd.in/gsB4CVtu #producttankhcmc #SalesSuccess #Research #BoostSalesPerformance

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How can Strategic UX help an organization? As Jared Spool explains in an episode of Product Momentum, Strategic UX leverages the skills, resources, and expertise of UX professionals to ensure that organizations are competitive, solve significant problems and provide optimal solutions. Jared highlights the shift towards using UX principles to drive both organizational success and innovation. Watch more on Strategic UX from Jared Spool or listen at the links below. 📺: https://lnkd.in/d8-_kaCs   🎧: https://lnkd.in/dDTGx7Qj

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We've just shipped a truckload of product innovations for various personas ranging from sales reps, managers, RevOps, and admins. But my favourite one is the Smart Account Plan with a Prospect Relationship Map. 🚀 This new AI-powered feature traces its origins directly to an observational research study we ran a few months back with sales teams. Just a handful of contextual interviews were enough to spot a number of unmet user needs and a huge product opportunity. We immediately jumped on it and visualized early concepts (amazing work there David Jambor 👏 ). Seeing lots of interest, we then turned it into a vision prototype and demo-ed it to our exec team. Everyone was super pumped about it, so we progressed to full-blown product discovery, customer validation, and detailed design execution. Partnering with our amazing Product, Engineering, and Data Science teams, we had the first release defined and scoped out soon, and we released it yesterday! Too many people to thank, the cross-functional collaboration was amazing. I'm personally super proud of our Product Design team, and especially David Jambor & Dymitr Korlotian who iterated & refined the solution tirelessly, at pace, and turned the vision into reality. Wohooo! 🙌 https://lnkd.in/eG3wnwNd #productdesign #strategicresearch #innovation

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What exactly is an AI prompt and why does it need to be designed? 🤔 If you don't know how to effectively prompt AI, getting the information you want can be challenging. Brady Sammons, UX Architect, and Cassy Funk, UX Senior Director, share 7 tips for designing prompts. Find out how to provide clear context, keep AI in its lane, and write purposeful prompts to get the answers you need. #DreamDesigners👇 https://lnkd.in/e4gMyuWq

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Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences: Collaborative Design for Complexity By Chris Risdon & Patrick Quattlebaum is a practical guide for designers struggling with complexity. https://lnkd.in/emzqYRt #ux #uxbooks #uxdesign #design

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Ever wondered how UX design differs for enterprise software versus consumer apps? In this Lantern Minute, UX expert Sara Richards delves into the unique challenges and opportunities of designing for power users who rely on these systems daily. Discover how functionality and efficiency take precedence over visual appeal in enterprise UX.

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Our UX Strategist, Meghan Lewis, recently attended the UXDX conference where she learned from industry leaders about bridging the gaps between Product, UX, Design, and Development. Here are the key lessons she took away: 🤖 Product: Enhancing AI with Humanizing Motion Human beings perceive and interact with the world through a sequence of movements that convey meaning. By integrating these elements of motion into AI response patterns, we can humanize AI technology and foster greater user engagement and trust. Salesforce's research on motion UI underscores this, suggesting that when implemented effectively, motion can amplify user productivity by up to 11.5 times. 👫 UX: Adapting User Experience to Changing Realities Panelists from The New York Times shared their journey of leveraging UX investments to propel business growth amidst the challenges of the COVID-19 pandemic. In response to the crisis, they introduced a dynamic "spotlight layout"—a news layout that was used for 122 days straight—to highlight critical news stories related to the pandemic. This innovative approach not only facilitated rapid response to unfolding events but also spurred a cultural shift towards product-centric teams, enabling The New York Times to envision the future of journalism. 🎨 Design: Driving Accessibility and Profitability Designing products with accessibility in mind not only enhances user experience but also yields tangible business benefits. Creating inclusive products necessitates close collaboration between research and design disciplines—a principle often preached but seldom practiced. According to Independent Living’s research, failing to prioritize accessibility upfront can result in exorbitant costs, with retrofitting being 4-35 times more expensive for a business than integrating accessibility considerations from the outset. #uxdesign #greatworkneversleeps https://uxdx.com/usa/2024/

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