Senso

Senso

Software Development

Toronto, Ontario 2,583 followers

A new way for enterprises to unlock P&L impacting efficiency across their customer service workflows

About us

Senso has invented a new way for enterprises to unlock P&L impacting efficiency across their customer service workflows using Generative AI. We're starting in financial services industry where 40% of the time, support staff put customers on hold for 15-20 minutes to find information in policies, procedures, and user guides. If you've ever applied for a loan or bank account, you've likely experienced extremely long wait times. Senso's proven solution reduces wait time by 5x delivering better efficiency and customer experience at the same time.

Website
http://www.senso.ai
Industry
Software Development
Company size
11-50 employees
Headquarters
Toronto, Ontario
Type
Privately Held
Founded
2018
Specialties
artificial intelligence, machine learning, financial services, data science, data engineering, customer engagement, customer loyalty, Lifetime Value, Mobile Application Development, Software Development, Software Engineering, Hardware Engineering, Dev Ops, Security, User Experience Design, UI Design, and Generative AI

Locations

Employees at Senso

Updates

  • View organization page for Senso, graphic

    2,583 followers

    Senso's CUCopilot Sessions are driving collaborative AI innovation among credit unions. Industry pioneers are experiencing game-changing outcomes. Joey Rudisill, 𝐂𝐈𝐎 𝐚𝐭 Central Willamette Credit Union, emphasizes how the monthly Sessions have "𝐬𝐮𝐫𝐩𝐚𝐬𝐬𝐞𝐝 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐭𝐡𝐞 𝐛𝐨𝐚𝐫𝐝," fostering a culture of innovation and accelerating AI adoption across the industry. Become part of our CUCopilot Network today, and let’s shape the future of credit unions together: https://senso.ai/cucopilot

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  • Senso reposted this

    Thanks to our friends at Senso for helping to keep our resources easily accessible!

    View organization page for Senso, graphic

    2,583 followers

    Senso puts up-to-date knowledge at your team's fingertips. Don't just take our word for it - industry leaders are raving about the results. Whitney Hawks, 𝐕𝐏 𝐨𝐟 𝐌𝐨𝐫𝐭𝐠𝐚𝐠𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐭 TruStone Financial Credit Union, highlights how Senso has been '𝐢𝐦𝐩𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐭𝐨 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐮𝐫 𝐬𝐭𝐚𝐟𝐟.' Ready to boost your team's operational efficiency? Let's connect. Senso: Empowering Everyone with Robust AI Capabilities.

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  • View organization page for Senso, graphic

    2,583 followers

    Senso puts up-to-date knowledge at your team's fingertips. Don't just take our word for it - industry leaders are raving about the results. Whitney Hawks, 𝐕𝐏 𝐨𝐟 𝐌𝐨𝐫𝐭𝐠𝐚𝐠𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐭 TruStone Financial Credit Union, highlights how Senso has been '𝐢𝐦𝐩𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐭𝐨 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐮𝐫 𝐬𝐭𝐚𝐟𝐟.' Ready to boost your team's operational efficiency? Let's connect. Senso: Empowering Everyone with Robust AI Capabilities.

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  • View organization page for Senso, graphic

    2,583 followers

    Another successful CUCopilot Session in the books! 🎉 Session #9 featured engaging discussions on AI adoption in credit unions, with One Nevada Credit Union showcasing how they rolled out the Senso platform. We discussed a gaming-changing vision: making “developer” capabilities accessible to everyone, starting with credit unions. From front-line to back office, we're equipping the 99% with the power to work with data in a completely new way. Join the CUCopilot Network and be part of this AI movement: https://senso.ai/cucopilot Watch the clip below for a glimpse at our last session. Together, we're not just adapting to the future - we're creating it. 💡 https://lnkd.in/gjFAAUfE

  • View organization page for Senso, graphic

    2,583 followers

    Since launching CUCopilot, our growing network of partners have been collaborating to learn how to become AI-Native Credit Unions. Our monthly calls bring together industry leaders into an environment where shared learning drives industry progress.  In May, we focused on how credit unions are using Generative AI to develop new capabilities using the Senso platform.  In Session #9 (tomorrow), we’ll shift our focus to knowledge sharing. The key benefits in being part of a knowledge sharing network are: 1) Standardizing knowledge towards operational excellence and industry alignment 2) Upskilling your staff into AI-native knowledge workers  3) Collaborating alongside industry leaders using a network of intelligence to make progress If you're a credit union looking to get involved in this industry wide movement, request an invite here: https://senso.ai/cucopilot

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  • View organization page for Senso, graphic

    2,583 followers

    2 weeks in the desert (Week 1)  --------------------------------------------------------------- The Senso team spent a few days with a room full of credit unions and fintechs at CU 2.0 Live ⭐ Over a 3-day period, Saroop Bharwani provided workshops demonstrating a unique approach to adopting AI in an easy and safe way. Since then, a number of executives have started to dive in deeper and learn more about the benefits of CUCopilot, our first Knowledge Sharing Network, and how it can deliver impact to their organizations: ⭐ Industry Standards: Auto-generated policies and procedures to standardize internal knowledge search, reduce back-office workload, and boost collaboration quality. ⭐ Merger Intelligence: Auto-surfaced insights across staff and members to measure capacity and industry-wide NPS and facilitate credit union mergers. ⭐ Developer Actions: Third-party fintech integrations to deliver P&L impact faster. If you're a credit union, join the movement today ▶️ https://senso.ai/cucopilot Kirk Drake Chris Otey Misty Rayo Steve O'Donnell One Nevada Credit Union

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  • View organization page for Senso, graphic

    2,583 followers

    BREAKING NEWS!  CUCopilot is coming out of beta and broadly available to all credit unions: https://senso.ai/news What is CUCopilot?  ------------------------------------------------------------------------- CUCopilot, activated by the Senso Platform, is the world’s first AI-Powered Knowledge Sharing Network for the Credit Union industry.  Our Network Partner, CU 2.0, has supported us in bringing this to over a dozen credit unions in the last year. What is a Knowledge Sharing Network?  ------------------------------------------------------------------------- A Knowledge Sharing Network is an industry-specific network where leaders collaborate to build a shared source of knowledge and intelligence to strengthen their organizations and their industry. What are the benefits?  ------------------------------------------------------------------------- Our first network, CUCopilot, provides subscribing credit unions with the following benefits - 1) Industry Standards - Auto-generated policy and procedure templates standardizes organization wide search, reduces back office calls, and maximizes information quality.  Senso’s platform has reduced member wait time by 5x. 2) Member Intelligence - Surfaces intent across staff and members to manage capacity, measure industry wide NPS, and take the burden away from credit union mergers. 3) Fintech User Guides - Matches credit unions with a network of Fintechs based on member intent. 4) Developer Actions - Discover third-party tools which deliver P&L impacting efficiency. Why did you start with Credit Unions?  ------------------------------------------------------------------------- The spirit of the credit union industry is collaboration.  The world's first credit union, St. Mary's, was established in 1908 in New Hampshire US, to serve the financial needs of the local residents. Since then, credit unions have been committed to the spirit of community. CUCopilot empowers credit unions to carry forward this legacy with generative AI, working better together to provide top-quality service for their members. How do I join CuCopilot?  ------------------------------------------------------------------------- If you’re a Credit Union, sign up for our wait list here: https://senso.ai/cucopilot How do I activate a Knowledge Sharing Network in my industry?  ------------------------------------------------------------------------- We’re getting requests across banking, healthcare, and early stage startups to activate shared networks for them.  Contact us here if you’re interested in becoming a network partner to activate a network you are deeply ingrained in: www.senso.ai

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  • Senso reposted this

    View profile for Saroop Bharwani, graphic

    Founder of Senso (YC W24) | Builder | Public Speaker

    Last week, I co-hosted my first event in San Francisco and the energy was 🔥 Picture a room full of Y Combinator W24 founders and top-tier investors at the frontier of building and investing in the next generation of SUPERPOWERS which will inevitably uplift the rest of the world in the decades to come.   Jared Heyman from Rebel Fund joined me on stage to discuss the topic for the evening -  DESIGNING THE NEXT DECADE. One of the most insightful parts of the discussion was based on an infographic I produced in early 2023 about spotting contrarian ideas in the early days of a platform shift. ⚡ When electricity was commercialized, the light bulb 💡 was obvious, but the fridge, semiconductor, and EV were not.  📱 When the iPhone launched, chat apps were obvious, but Uber 🚗 and Airbnb 🏠 were not.  🧠 Today, we've consolidated all of humanity's digital knowledge into a model, and ChatGPT is obvious.  What contrarian ideas will be obvious to us a decade from now? Special thanks to: Generous Sponsors: J.P. Morgan Juan Gutierrez Mayra Ceja and Wefunder World-Class Investors: Andreessen Horowitz OpenAI Kleiner Perkins Foundation Capital M12, Microsoft's Venture Fund SoftBank Group Corp. TPG Felicis Afore Capital Soma Capital Incredible Founders: PromptArmor (YC W24) Shankar Krishnan xPay Aniket Gupta Retell AI Weijia Y. Bing Wu Evie Wang Openmart (YC W24) Kathryn Wu Upsolve AI (YC W24) Ka Ling Wu Centralize (YC W24) Rachit Kataria OffDeal (YC W24) Alston L. Ori E. CodeAnt AI (YC W24) Amartya Jha thorntale (YC W24) Amazing Cohosts: Murtaza M. Giovanni Amenta Erasmus Elsner

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  • View organization page for Senso, graphic

    2,583 followers

    TruAssist powered by Senso = instant impact Key Achievements: 📁Document Retrieval: Time reduced from 2 minutes to 10 seconds 🕰️In-Branch Wait: Time cut from 15 minutes to less than 3 minutes TruStone’s secret sauce? Institution-wise commitment to utilizing generative AI to boost internal operations Phased roll-out approach for seamless integration Human-centric collaboration across teams, functions and roles Discover how our collaboration with TruStone is accelerating operational efficiency and crafts an AI-driven future of financial services: https://lnkd.in/g9ANDsyB Gary Jeter Konrad Young Lisa Meyer Taylor Ritchie TruStone Financial Credit Union

    AI Makes An Instant Impact At TruStone Financial

    AI Makes An Instant Impact At TruStone Financial

    https://creditunions.com

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Funding

Senso 7 total rounds

Last Round

Seed

US$ 500.0K

Investors

Y Combinator
See more info on crunchbase