Alumni Email Changes

Using Google Takeout and Google Transfer

Beginning July 15, 2024 all alumni @berkeley.edu Google accounts will be limited to 5 GB of total storage including Gmail, Google Drive, Photos, etc. Read the announcement about the changes to Berkeley’s Alumni Email Service.

Transfer ownership of files to someone at UC Berkeley

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Reduce Google Storage

Check how much storage you are using

To know how much space you are using, go to https://drive.google.com/drive/quota. Your storage usage includes your email, Google Photos, and Drive.

Prevent loss of data or files!

To prevent any unintended loss of your institutional data, we urge you to review the content stored in your Google Drive. Identify any critical documents and follow the steps outlined...

Alumni Email Changes

Change Timeline March 6, 2024 - Announcement

Notify the campus community and existing alumni who have email about the changes coming to alumni email.

April 15, 2024 - Renewal Deadline

Alumni can still renew after April 15, but they will not be able to create or add new files and will lose the ability to send or receive email outside of berkeley.edu until they renew. Email sent to alumni who have not renewed will be returned or "bounced" back to the sender with a warning message. Email sent to alumni who have not renewed is not saved and will be returned or "...

Prevent loss of data or files!

Our goal is to protect your important institutional content from potential removal by former students or employees. Reduction efforts are still underway and these groups might inadvertently remove files that are still essential to your work and others'.

To prevent any unintended loss of your institutional data, we urge you to review the content stored in your Google Drive promptly. Identify any critical documents and follow the steps below to ensure continued access and protection.

Are you seeing label warnings on your Google Docs?

Are you seeing a scary WILL BE DELETED warning in Google Drive?

A screenshot with a red button that says will be deleted and a description explaining that the owner is no longer affiliated with the university

The owner of this file has left the university. Their account and contents they own have been scheduled to be deleted. The deletion will generally occur six months after their...

I’m trying to use Google Takeout Transfer and it’s taking a really long time, failing, or not moving all of my content.

Unfortunately, if you are moving more than a small amount of data, it has a higher chance of failure. Since Google doesn't directly support Takeout Transfer, we recommend using VaultMe instead. It is guaranteed to work and has a dedicated support team. You can learn more about VaultMe here - https://www.vaultme.com/edu/ucberkeley

I’m trying to change ownership from my UC Berkeley alumni account to my personal Gmail account, but it says I don’t have permission to transfer ownership outside of the organization. How can I transfer ownership of my files to my personal account?

This is a limitation imposed by Google, so we cannot change this setting. Instead, you need to use Google Takeout, Google Takeout Transfer, or vaultme.com to transfer your content to your personal account. You can also manually download your...

I’m trying to use Takeout/Transfer and it says it’s not available for my account/institution

Google can get confused when you’re logged into two accounts in the same browser profile. Try initiating the transfer using this URL instead - https://bconnected.berkeley.edu/projects/alumni-email-changes/using-goog... which allows you to select your Berkeley account.

I’ve deleted everything in my account and it still shows high usage, and I’ve waited several days for my usage stats to update, but it hasn’t. What can I do?

Rarely, a connected app stores data in a “hidden” location within your Google Drive. You can check for these apps by visiting https://drive.google.com/drive/u/0/settings . If you see anything that looks like it might be holding data you can use the dropdown “OPTIONS” menu on the right to “Delete hidden app data”. Make sure you don’t need the data before choosing this option. After doing so, you should see your storage decrease within a few hours.

I’ve moved all my content or deleted it from my UC Berkeley account, but my usage still shows the older, higher number. What’s wrong?

Sometimes it can take up to 72 hours for Google to update your storage usage statistics. If it still hasn’t updated in a couple of days, please let us know and we will investigate.