IT-Manager

Job Title: IT Manager 

Location: Hybrid & Vienna, Austria 

Company Overview: 

Biolux Group is a fast-growing venture backed start-up innovator in dental technology, dedicated to revolutionizing the field with cutting-edge solutions. With a focus on enhancing patient experience and treatment outcomes our first product, OrthoPulse accelerates orthodontic tooth movement safely and effectively.   

Position Overview: 

We are looking for an experienced IT Manager to oversee and manage our IT infrastructure and systems. The ideal candidate will have a background in medical devices, strong experience with ERP systems (Odoo preferred), and a deep understanding of regulatory requirements including ISO27001 and ISO 62304, GDPR and HIPAA. This role requires fluency in English mandatory and German preferred. 

Key Responsibilities: 

1. Reporting System Development: 

-   Lead the selection process for a suitable business information system  

  - Design, build, and maintain a comprehensive reporting system to support business intelligence and decision-making. 

   - Collaborate with various departments to understand reporting needs and ensure accurate data collection and analysis. 

2. Compliance Management: 

   - Take ownership of ISO27001,GDPR and HIPAA compliance to ensure all IT systems and processes meet regulatory requirements. 

   - Conduct regular audits and risk assessments to identify and mitigate compliance risks. 

   - Develop and implement policies and procedures to maintain compliance with all relevant regulations. 

3. External IT Service Provider Management: 

   - Manage relationships with external IT service providers, ensuring high-quality service delivery and cost-effectiveness. 

   - Oversee vendor performance, negotiate contracts, and manage budgets related to external IT services. 

4. CRM/ERP System Management: 

   - Lead the implementation, customization, and maintenance of the Odoo ERP system and Zoho CRM system. 

   - Provide training and support to staff to ensure effective use of the CRM/ERP systems. 

   - Troubleshoot and resolve issues related to the CRM/ERP systems. 

5. IT Infrastructure Management: 

   - Oversee the installation, configuration, and maintenance of hardware, software, and networks. 

   - Ensure the security and integrity of IT systems, including data backup and disaster recovery plans. 

   - Implement and manage IT policies and procedures to support efficient and secure operations. 

6. Team Collaboration and Support: 

   - Work closely with other departments to understand their IT needs and provide appropriate solutions. 

   - Provide technical support and guidance to staff, ensuring prompt resolution of IT issues. 

   - Foster a culture of continuous improvement and innovation within the IT team. 

Qualifications: 

- Bachelor’s degree in Information Technology, Computer Science, or a related field. 

- Proven experience as an IT Manager or similar role, preferably within the medical device industry. 

- Strong understanding of GDPR and HIPAA regulations and compliance requirements. 

- Experience with ERP systems, with a preference for Odoo. 

- Experienced in building reports and dashboards in BI systems (Tableau, AWS insights,...) 

- Fluency in English is mandatory and German is preferred. 

- Excellent problem-solving skills and the ability to manage multiple priorities. 

- basic programming or code analysis capabilities will be an advantage 

- Strong communication and interpersonal skills. 

- Ability to work independently and as part of a team in a fast-paced environment. 

Benefits: 

- Competitive salary and benefits package. 

- Opportunity to work in a fast-growing, innovative company. 

- Collaborative and supportive work environment 

- Professional development and growth opportunities. 

How to Apply: 

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to join.us@bioluxtec.com 

Biolux Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.