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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Zoho Desk
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
The industry’s first context-aware help desk software that helps businesses focus on the customer.
4.6
(1001 ratings)
1 out of 60
RSM Grants Management System
RSM Product Sales LLC
+3
Applicable to:
Sales
Power Automate
Power Apps
RSM Grants Management System guides grantees and grantors through every aspect of a grants lifecycle
2 out of 60
Omnichannel Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
5.0
(3 ratings)
3 out of 60
SMART Template
iXora Solution Ltd.
+1
Applicable to:
SaaS
+included add-ins
+1
SMART Template lets you insert from hundreds of templates into your mail making it faster.
4 out of 60
Power-CRM for Marketing, Sales & Customer Service
Power-CRM, Inc.
+1
Applicable to:
SaaS
Power-CRM - Easy to use, powerful & affordable CRM
5.0
(1 ratings)
5 out of 60
Power Platform Issue Reporting App
Microsoft Dynamics 365
+1
Applicable to:
Power Apps
Identify + manage issues & incidents in your organization
6 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
7 out of 60
Ticket Desk 365 - Your Support Ticketing System
Osmosys Software Solutions UK Limited
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms
8 out of 60
VIN Decoder
Encore Business Solutions
+2
Applicable to:
Customer Service
Power Apps
Decodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle
9 out of 60
Knowledge Base
Wats
+1
Applicable to:
SaaS
Capture your Know Hows : AI powered Knowledge Management and intuitive information access.
5.0
(1 ratings)
10 out of 60
Omnichannel Voice Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Omnichannel voice capabilities
2.0
(1 ratings)
11 out of 60
Complaint Management App
O CONSULTING (Pvt) Ltd
+2
Applicable to:
Power Automate
Power Apps
A complaint management app is a that helps businesses manage and address complaints efficiently
12 out of 60
Zoom for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Initiate and receive Zoom Phone calls, manage contacts, and log calls directly from Dynamics 365
13 out of 60
Dynamics 365 Customer Service Community
Microsoft Dynamics 365
+1
Applicable to:
Customer Service
Capture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
4.5
(28 ratings)
14 out of 60
MES Manufacturing execution system
EOS Solutions
+1
Applicable to:
Business Central
Insert quantities produced & times used directly from workstations in Dynamics 365 Business Central
5.0
(2 ratings)
15 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+included add-ins
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
16 out of 60
Zoho Forms
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
Create custom online forms to collect and manage data efficiently.
17 out of 60
Eagle
SmartApps
+1
Applicable to:
Business Central
Handle processes and tasks for multiple companies with one click from one view with one login.
5.0
(7 ratings)
18 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
19 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
20 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
21 out of 60
Intelligent IT Service Desk Platform for MS Teams
Actionable Science Inc.
+1
Applicable to:
SaaS
Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.
22 out of 60
Legal Practice Management for Dynamics 365
Skyline Consultants LLC
+2
Applicable to:
Sales
Customer Service
Case Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.
23 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
24 out of 60
Soul Machines Create AI-Powered Digital People with Soul Machines Studio
Soul Machines Inc.
+1
Applicable to:
SaaS
Digital People that use autonomous animation to bring technologies like generative AI to life
25 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+1
Applicable to:
SaaS
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
26 out of 60
社内データと対話する生成AI:法人向けRAG「OfficeBot」
ネオス株式会社
+1
Applicable to:
SaaS
企業の情報資産を有効活用し、社内データと対話を実現するMicrosoftのAzure OpenAI ServiceとAzure AI SearchをインテグレートしたRAGチャットボットです。
27 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
28 out of 60
Attachment Viewer
On Point Ltd.
+1
Applicable to:
Business Central
Access All Your Files Easily with Attachment Viewer, No Downloads Required
5.0
(1 ratings)
29 out of 60
Atlas Intelligent Knowledge Platform for Microsoft 365
ClearPeople
+1
Applicable to:
SaaS
Combining intranet, collaboration and knowledge management into a single AI-powered platform
4.8
(14 ratings)
30 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+included add-ins
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
31 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 ratings)
32 out of 60
Provance ServiceTeam ITSM Enterprise
Provance
+3
Applicable to:
Power Automate
Power Virtual Agents
Power Apps
Conceived in Power Apps, ServiceTeam is designed for Microsoft Customers and MSPs.
4.2
(12 ratings)
33 out of 60
Aluno360
K2M Soluções Ltda.
+1
Applicable to:
SaaS
Aluno360 - Personalizando engajamentos com alunos
34 out of 60
Calabrio Workforce Management (WFM)
Teleopti AB
+1
Applicable to:
SaaS
Drive Business Success with Future-Proof, Intelligent Workforce Management
4.4
(30 ratings)
35 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Enabling every employee to be a customer champion
5.0
(2 ratings)
36 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 ratings)
37 out of 60
Applicant Tracking System
Precedent HR
+1
Applicable to:
SaaS
ATS is an online tool that helps you choose the right top talent for your jobs.
4.0
(1 ratings)
38 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
39 out of 60
Handyman Field-Service Management for Dynamics 365 Business Central
GSGroup AS
+1
Applicable to:
Business Central
Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP
5.0
(4 ratings)
40 out of 60
RMA
SucceedIT B.V.
+1
Applicable to:
Business Central
The app for keeping track of cases such as complaints, returns, backorders, etc.
41 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
42 out of 60
ServiceNow Incident Management with PowerApps
AQL Technologies
+1
Applicable to:
Power Apps
Create incident in ServiceNow from PowerApps
43 out of 60
PBX Asterisk + Microsoft Dynamics 365 Integration
WaveAccess
+1
Applicable to:
SaaS
Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance
44 out of 60
e-カルテ
Software Service, Inc.
+1
Applicable to:
SaaS
電子カルテシステム(新版e-カルテ)
45 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
46 out of 60
CRM Accelerator for Financial Services
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific accelerator
47 out of 60
VISITOR LOG APP
MultiThread ICT Solutions
+1
Applicable to:
Power Apps
Visitor Log App helps companies to efficiently manage and process visitors.
5.0
(2 ratings)
48 out of 60
Chat365 for Teams: Your Communication Hub
AGEVIS
+1
Applicable to:
SaaS
Create synergy across tools and teams, boost sales and provide great service within Microsoft Teams.
49 out of 60
Contact Center & Attendant Console for Microsoft Teams
Tendfor Inc
+1
Applicable to:
SaaS
+included add-ins
+1
A fully featured contact center, attendant console, and advanced call handler for Microsoft Teams.
50 out of 60
Gravity
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Gravity for CRM is the #1 cloud accounting software with Financials & CRM fully integrated.
4.7
(33 ratings)
51 out of 60
Deepbrain AI Inc.
DeepBrain AI INC.
+1
Applicable to:
SaaS
Humanize your digital interactions & engagements with DeepBrain AI
52 out of 60
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
53 out of 60
Alvaria Workforce Engagement Management
Aspect Software
+1
Applicable to:
SaaS
Use the #1 rated contact center workforce management tool in North America to manage your workforce.
54 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.4
(5 ratings)
55 out of 60
Eagle Free
SmartApps
+1
Applicable to:
Business Central
Configure your own role center in less than a minute with no code
56 out of 60
TOPdesk – Azure DevOps integration
Delta-N
+1
Applicable to:
SaaS
The TOPdesk - Azure DevOps integration works in both directions and provides vast efficiency gains.
57 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 ratings)
58 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
+included add-ins
+1
Seamless integration of a webchat widget for your website and Microsoft Teams
59 out of 60
Jenny
GetJenny
+1
Applicable to:
SaaS
Jenny
60 out of 60
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