Midland Bluebird 4+

Since selling my car I’m using the bus service now. I’m delighted with the service. generally always on time. Your drivers are very polite and the buses are always clean and tidy.
The only comment I would make is that I fail to understand why the old Falkirk bus station isn’t brought back into service whilst major works are being carried out in Newmarket St.

This is by far the worst app and the worst bus service ever! The supposed “live” tracker is something to be laughed at if it wasn’t for frustration because some people have no other option but to rely on this shoddy bus service. First bus weren’t the most reliable but certainly better than this scam company who can’t operate an app to save themselves. With the bus timetables being unreliable, we count on the app. However, ever since using it, timings have jumped ridiculously. One minute it’s 15 min until bus, then a couple of min later it’s 8 min. Then when it’s 1 min and your just wanting to get to your destination the tracker tells you it’s 27 min shortly followed by 29 min. Sort it out! If there was any other alternative, believe me, we’d choose it!

Compared to the previous app from the previous company, this is great

The only suggestion I could make is that being able to reorder the favourite stops lists with an edit button would be a nice touch