Skip to main content

All Questions

0 votes
0 answers
247 views

Media of WhatsApp app disappeared

yesterday I noticed that my all media from WhatsApp application were deleted or disappeared. While I check the usage of the application, I saw that user storage is still big enough to store media (...
Ram Rahamim's user avatar
0 votes
2 answers
680 views

How to prevent WhatsApp (Web) from losing received media?

EDIT: The problem described happened to be related with the use of WhatsApp Web instead of WhatsApp app on the phone. In my WhatsApp chats a couple of months old, I see placeholders for photos, videos,...
Alexander Gelbukh's user avatar
1 vote
0 answers
70 views

How to get back media if media not restored during restoring without affecting recent chats and media?

So I backed up my whatsapp a month ago and then while restoring I was not able to find a wifi source so it just stopped restoring media, only the chats were restored. Now after a month use I have more ...
Ashutosh Maharana 's user avatar
0 votes
1 answer
714 views

How to save specific WhatsApp video when by default Media Visibility is off?

I normally have the Media Visibility setting off so it doesn't store WhatsApp media on my phone but recently a friend sent some videos I want to transfer to computer/email. I cannot find these ...
RubberDuckRabbit's user avatar
2 votes
1 answer
346 views

WhatsApp video doesn't play and has a warning icon (Video format h264 not supported)

Using WhatsApp version 2.20.206.24 on a Huawei Y9 2019 with Android 9. Received the following video (i tested both forwarding and sending the video directly - on both cases i faced the same problem) ...
Tiago Peres's user avatar
2 votes
0 answers
6k views

How to stop WhatsApp from deleting media from gallery when the sender deletes that message?

When someone sends me media (photo/video) on WhatsApp, I can download it, and it gets saved to my phone's internal storage, in a gallery album created by WhatsApp called "WhatsApp Images". ...
Just_A_User's user avatar
3 votes
3 answers
22k views

Where does WhatsApp store Images/Videos when Media Visibility is disabled?

WhatsApp has a Media Visibility feature which if disabled, hides the media files from the phone gallery. It is claimed that "apparently" it reduces file storage. But WhatsApp still has to ...
jerrymouse's user avatar
3 votes
2 answers
23k views

Whatsapp's "WhatsApp Video" folder not visible from my PC

I'm using Whatsapp on Nexus 5 (Android 6.0.1) and several folders used by Whatsapp are not visible when accessed from a Windows 10 PC (connected through USB in MTP, file transfer mode). From my PC &...
Uri Cohen's user avatar
  • 131
1 vote
1 answer
8k views

WhatsApp media is not showing up from WhatsApp account when migrated from old phone

I bought a new phone, so I took a backup from the old phone's WhatsApp account and installed in the new phone. Now at the time of installation I chose the "Restore" option from the backup so it can ...
Anirban Nag 'tintinmj''s user avatar
0 votes
1 answer
245 views

About WhatsApp voice record

Someone sent me a voice record in my WhatsApp, and the problem is I can play it only in my WhatsApp. When I log out from WhatsApp and try to play it from my phone memory it's not playing. And I try to ...
jahid's user avatar
  • 1
0 votes
1 answer
619 views

Configure storage of WhatsApp media files

I want to configure whether WhatsApp stores media in my phone. I found many links like this and this which point to Main Chat Screen -> Three dots -> Settings -> Chats -> Media auto-download, or the ...
sancho.s ReinstateMonicaCellio's user avatar
1 vote
2 answers
18k views

Does WhatsApp duplicate media files?

Whenever I receive or send a media file via WhatsApp, it is stored in WhatsApp/Media/. Is it ever stored anywhere else as well? (perhaps depending on configuration of WhatsApp) I want each WhatsApp ...
sancho.s ReinstateMonicaCellio's user avatar
2 votes
1 answer
9k views

WhatsApp does not download images during call

During a WhatsApp call, if I receive a media element from a WhatsApp contact (does not necessarily has to be the person whom I am talking with), the loading icon rotates, but the download of the ...
www's user avatar
  • 205
0 votes
1 answer
5k views

Does whatsapp backup media on Google Drive?

I linked my Google drive account with whatsapp for backup. They give the impression that all accompanying media including video and images gets backed up too. You can back up your chats and media to ...
Nederealm's user avatar
  • 165
7 votes
1 answer
52k views

How to make WhatsApp store media on external SD card (instead of device storage)?

I have a lot of media files circulating between all my contacts and groups in WhatsApp. And all the media (images, audio, video) takes a lot of space on the device storage (internal). I have not found ...
Erba Aitbayev's user avatar

15 30 50 per page