I am a undergraduate student who also work as the systems administrator in the school. I also do research work under a professor. Recently, I had to work on this professor's lab to upgrade the older machines to newer machines. I literally got no help from any of the fellow lab mates. Though, I did it as part of my systems administrator work, the professor had instructed his Ph.D students to help me. However, I do not complain of this.
I have a very nagging girl who always wants to get her things done and couldn't even figure out some basic stuff from the Internet. She simply blames the installation and this pretty much annoys me. She is not thankful for what I am doing, and so I do not even feel like helping this girl. I want to report it to my professor in such a way that I do not offend him in any way. I never bothered him much so far. But I want to escalate this issue. How should I go about it?
P.S: I am not sure if this question belongs here or on The Workplace.