2

When I tried to recover using Acronis True Image it didn't work and I think I know why. The external hard drive the backups are on doesn't mount until the user enters a password. How do I get around this? The external hard drive is a Western Digital Passport.

Improve this question

1 Answer 1

Reset to default
1

After installing WD Security, it gives the option to disable password protection. Doing this will allow Acronis to recover from backups on it, even after restarting the computer.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .