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Weird. I have W10 and Outlook 2013. It works for me out of the box. If the Outlook window is open, the new mail notification shows up in Action /Notification panel.– mnmncCommented Aug 20, 2015 at 11:39
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I was able to fix this; I'll be able to post screenshots tomorrow when I have my PC on.– Dog LoverCommented Aug 20, 2015 at 12:31
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Could it have something to do with the fact that I log in using a Microsoft account, so my outlook.com account is all over the place, but my office Exchange account only lives within Outlook?– flipdoubtCommented Aug 20, 2015 at 12:56
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I just noticed that Outlook shows a banner and notification center lights up when new mail arrives, but the action center un-highlights almost immediately. Another mail just came in and appears in action center if I click while the banner is still on the desktop. Click away and close action center clears the notification.– flipdoubtCommented Aug 20, 2015 at 14:34
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I just verified the email's Desktop Banner clears the message from the Action Center when the banner closes. To fix this, go to Notifications & actions, click OUTLOOK 2013, and turn off Show notification banners.– flipdoubtCommented Aug 20, 2015 at 15:33
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