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  • Can you be more specific about not being able to connect? Does it see the SSID, then fail? Are you 100% sure the radio is on, too many laptops these days have a weird switch or hotkey to toggle wifi radio.
    – Wutnaut
    Commented Oct 2, 2014 at 17:11
  • i posted an update so other no need to read comments thanks for your attention Commented Oct 2, 2014 at 17:26
  • If you can't connect with your computer AND phone then it DOES point up-stream, it could be your 'modem' (I suspect router). Could you connect to your home network before you went over to your friends?
    – Wutnaut
    Commented Oct 2, 2014 at 17:51
  • i said that cannot connect to my phone ether(it means that i cant connect to my phone hot spot and cant connect to my modem ) sadly i was in a trip like 2 weak and i forced to change my windows and everything but modem is fine i can connect to it with my phone and other ones phones and laptops Commented Oct 2, 2014 at 18:05
  • 2
    If it's a Dell, you need to use the Dell drivers, use the Dell wireless utility that works with your hardware, and use that Dell Wireless Utility to connect to your wireless access point. Do not use the Windows built in wireless feature
    – Chris
    Commented Oct 2, 2014 at 18:15