Timeline for Cannot install Windows 8.1 Update Kb2919355. Windows Update Error 80073712
Current License: CC BY-SA 3.0
29 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Sep 13, 2014 at 8:19 | answer | added | bbodenmiller | timeline score: 2 | |
| Jun 27, 2014 at 8:16 | history | protected | CommunityBot | ||
| Jun 18, 2014 at 18:10 | answer | added | user119914 | timeline score: 0 | |
| Apr 23, 2014 at 23:41 | answer | added | Gerhard Powell | timeline score: 0 | |
| Apr 19, 2014 at 9:59 | vote | accept | Zain Ally | ||
| Apr 18, 2014 at 23:03 | answer | added | The Rafi | timeline score: 0 | |
| Apr 18, 2014 at 13:25 | comment | added | xorpower | you mean "Refresh" or "Reinstall"? | |
| Apr 18, 2014 at 11:32 | comment | added | Zain Ally | Had to refresh Windows. No other way. | |
| Apr 17, 2014 at 7:49 | comment | added | xorpower | Hi @ZainAlly: Any updates on the problem?? | |
| Apr 15, 2014 at 12:42 | answer | added | Antony | timeline score: 0 | |
| Apr 14, 2014 at 17:52 | comment | added | Zain Ally | I am concerned because DISM /online /cleanup-image /restorehealth fails. Says it doesn't have the source to download the files. | |
| Apr 14, 2014 at 15:01 | comment | added | kinokijuf | @No. Did it show any corruption? | |
| Apr 14, 2014 at 14:31 | comment | added | Zain Ally | @kinokijuf did you find anything from my logs? | |
| Apr 13, 2014 at 23:15 | answer | added | user315363 | timeline score: 2 | |
| Apr 13, 2014 at 13:59 | comment | added | Zain Ally | Nope. It doesn't install. The error is the same. 80073712 | |
| Apr 13, 2014 at 12:07 | comment | added | xorpower | I didn't get that! Did you uninstall Kb2936068? | |
| Apr 13, 2014 at 12:05 | comment | added | Zain Ally | While you are with me - do you face issues while running the dism restorehealth command? For the life of me, I can't make it pick up the source files from the DVD or the ISO. | |
| Apr 13, 2014 at 12:04 | comment | added | Zain Ally | No, actually I can't install any of those. | |
| Apr 13, 2014 at 12:01 | comment | added | xorpower | I don't know about that. But do you want me to try remove Kb2936068 update? Did you face problem because Kb2936068 was installed? | |
| Apr 13, 2014 at 11:58 | comment | added | Zain Ally | @RomilN, are you also have problems with that security update for IE11? | |
| Apr 13, 2014 at 11:52 | comment | added | Zain Ally | @RomilN, you should try the solution given by magicandre1981 below. I checked the Microsoft Community Forums and it has worked for a few users. MagicAndre1981 is a genius, by the way. Unfortunately, his solution doesn't work for me. I hope he has a workaround for me | |
| Apr 13, 2014 at 11:50 | comment | added | Zain Ally | Did you mean DISM.log? I think CBS.log is generated by sfc /scannow - Anyway, I have uploaded fresh log files here. Just as an FYI - /restorehealth could not find the source to repair the componentstore and sfc said "no integrity violations". dl.dropboxusercontent.com/u/15931272/logs2.zip | |
| Apr 13, 2014 at 11:45 | comment | added | xorpower | @ZainAlly: Even I'm facing similar issue (may be the error code is different) but I'm not able to install the Large Windows 8.1 U1 update. I also tried the restore health command as well the remove package command but yet trying to figure out the resolution | |
| Apr 13, 2014 at 10:03 | comment | added | kinokijuf | Delete your CBS.log, run the command again and post it here | |
| Apr 13, 2014 at 9:53 | comment | added | Zain Ally | Did that already. /restorehealth says source files could not be downloaded. | |
| Apr 13, 2014 at 9:28 | comment | added | kinokijuf |
Try dism /online /cleanup-image /restorehealth
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| Apr 13, 2014 at 6:01 | answer | added | magicandre1981 | timeline score: 9 | |
| Apr 12, 2014 at 21:53 | history | migrated | from serverfault.com (revisions) | ||
| Apr 12, 2014 at 21:52 | history | asked | Zain Ally | CC BY-SA 3.0 |