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  • These other users using similar hardware?
    – Ramhound
    Commented Mar 27, 2014 at 15:37
  • Also Dell laptops but newer models. Commented Mar 27, 2014 at 15:38
  • The drivers you are installing specifically support Windows 8.1?
    – Ramhound
    Commented Mar 27, 2014 at 15:44
  • Dell only list drivers for Windows 8 i have not seen anything that said 8.1 specifically. Commented Mar 27, 2014 at 17:01
  • That's unfortunate because there are differences between the two kernels
    – Ramhound
    Commented Mar 27, 2014 at 18:06