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  • This is closer than I have been. After I clicked unlock, it asks for a password. Looks like it is asking for the admin password. Anything you can offer to help get me further? Commented Nov 15, 2014 at 21:43
  • @tlindell: you should be able to use your normal (non-admin) account password at that point. Actually, either one should work. Commented Nov 15, 2014 at 23:28