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9
  • what did toshiba support say?
    – Moab
    Commented Oct 31, 2012 at 0:58
  • Its could be your new hard disk drive, try to update your bios, pay us 30$ to get more help.
    – Nicolas
    Commented Oct 31, 2012 at 1:16
  • The ToshibaUpgradeAssistant.exe looks at your bios to be sure it is a qualifying PC, evidently something does not look right when it checks. There is a secondary way to check your serial here
    – Moab
    Commented Oct 31, 2012 at 2:28
  • Is that the exact error message you posted?
    – Moab
    Commented Oct 31, 2012 at 2:29
  • I will edit the question, but the exact message was "This model can't be upgraded to Windows 7". I also tried to update the BIOS (v1.49 => v1.50) but still got the same message.
    – Nicolas
    Commented Oct 31, 2012 at 12:57