maybeMaybe it's not on a local drive? If so, you can allow the viewer to show chm files on a network drive:
Start -> run -> regedit
search key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x
create subkey ItssRestrictions
create DWORD MaxAllowedZone with value 2
- Start -> Run -> Regedit
- Search key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x
- Create subkey
ItssRestrictions
- Create DWORD
MaxAllowedZone
with value 2
This should fix it.
You may find this useful: http://support.microsoft.com/kb/892675/en
There
There is a table which shows the zone levels.