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2
  • Is this application installed on your personal computer or on a university computer? If it is not your own computer, this is an issue you will have to resolve with your school's IT department.
    – iglvzx
    Commented May 26, 2012 at 8:35
  • @iglvzx of course is my personal computer. it really annoy me :(
    – hqt
    Commented May 26, 2012 at 8:45