Timeline for How can I wipe a broken hard disk drive before sending it back to the manufacturer for maintenance?
Current License: CC BY-SA 3.0
10 events
| when toggle format | what | by | license | comment | |
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| Mar 26, 2018 at 13:29 | review | Suggested edits | |||
| Mar 26, 2018 at 13:41 | |||||
| Feb 7, 2012 at 14:45 | comment | added | mikebabcock | Drive recovery is not dependent on a physically unharmed disc, only a magnetically unharmed one. Like I said, for the truly paranoid, the only real option is stashing. | |
| Feb 1, 2012 at 22:00 | comment | added | Icode4food | Why stash instead of smash? | |
| Feb 1, 2012 at 21:58 | comment | added | Justin ᚅᚔᚈᚄᚒᚔ | This is also why Dell and other vendors have a "Keep Your Drive" option for enterprise orders. Pay a flat fee and they'll replace drives without requiring the defective one back. Unfortunately, they typically don't offer this for home users, so you'll just have to pay for a new drive if you want to keep your data completely secure. Also, it's a bad idea to try to "bulk erase" or demagnetize the disk -- it will void your warranty and you'll have to buy the replacement anyway. | |
| Feb 1, 2012 at 20:43 | comment | added | Moab | Dell will bill you for the new hard drive if you do not return the defective drive within a few days. | |
| Feb 1, 2012 at 20:16 | comment | added | Brann | Well, actually, I reported the issue on Friday, Dell FedExed me a new drive on monday with complete instructions to swap the two drives, and today a FedExe guy knocked at my door to grab the old disk. So Kudos to their support service ! But the thing is that now I guess I owe them a disk :) | |
| Feb 1, 2012 at 20:14 | comment | added | mikebabcock | To be fair, stashing the drive is the only secure way to keep your data safe. Its up to the user to determine if data safety or drive warranty is more valuable. Sometimes you can't have your cake and eat it too :) | |
| Feb 1, 2012 at 20:09 | comment | added | shufler | +1 for asking about the manufacturer's wipe policy, though the suggestion of stashing the drive doesn't allow Brann to send the disk back! | |
| Feb 1, 2012 at 20:09 | comment | added | music2myear | Heh, you might've beaten me by a second or so. And with the same answer. Welcome to SU! | |
| Feb 1, 2012 at 20:07 | history | answered | mikebabcock | CC BY-SA 3.0 |