You are not logged in. Your edit will be placed in a queue until it is peer reviewed.
We welcome edits that make the post easier to understand and more valuable for readers. Because community members review edits, please try to make the post substantially better than how you found it, for example, by fixing grammar or adding additional resources and hyperlinks.
-
3You can roll back the driver that was replaced. Also, try to test Windows integrity by running the commands Dism /Online /Cleanup-Image /RestoreHealth and then sfc /scannow.– harrymcCommented Feb 18 at 14:11
-
General FYI: Windows update will auto install drivers for hardware it detects (SupportAssist isn't necessary) and is what's recommended to use since OEMs will stop supporting systems when they're EOL. The only OEM drivers that should always be used are the CPU chipset drivers, any other CPU drivers (such as thermal), GPU drivers for the GPU the system shipped with (OEMs almost always customize the generic GPU drivers provided by the GPU OEM, and GPU OEM installers will often refuse installation in this scenario), as well as any custom OEM software like Alienware Audio, AlienFX, etc.– JW0914Commented Feb 20 at 13:35
-
As @harrymc said roll back driver. Device Manager, double-click keyboard for properties window, Driver tab for rollback, Events tab will show driver install dates. Maybe you can find the setting in registry? stackoverflow.com/questions/40398476/…– greggCommented Feb 20 at 16:23
-
@harrymc, gregg Thank you for your input. Sorry I didn't get back to you sooner. I don't know what driver should be rolled back. Should it be the BIOS driver? Thanks– jeffreyCommented Feb 23 at 2:56
-
The BIOS/UEFI doesn't have a driver and Windows Update won't touch it, although SupportAssist can update it. Look in the updates history for Windows Update and SupportAssist (if it has one) to try to guess what it was. If System Restore is activated, you may rollback all of Windows to a previous date, to check if an update was really the problem.– harrymcCommented Feb 23 at 9:08
|
Show 3 more comments
How to Edit
- Correct minor typos or mistakes
- Clarify meaning without changing it
- Add related resources or links
- Always respect the author’s intent
- Don’t use edits to reply to the author
How to Format
-
create code fences with backticks ` or tildes ~
```
like so
``` -
add language identifier to highlight code
```python
def function(foo):
print(foo)
``` - put returns between paragraphs
- for linebreak add 2 spaces at end
- _italic_ or **bold**
- indent code by 4 spaces
- backtick escapes
`like _so_` - quote by placing > at start of line
- to make links (use https whenever possible)
<https://example.com>
[example](https://example.com)
<a href="https://example.com">example</a>
How to Tag
A tag is a keyword or label that categorizes your question with other, similar questions. Choose one or more (up to 5) tags that will help answerers to find and interpret your question.
- complete the sentence: my question is about...
- use tags that describe things or concepts that are essential, not incidental to your question
- favor using existing popular tags
- read the descriptions that appear below the tag
If your question is primarily about a topic for which you can't find a tag:
- combine multiple words into single-words with hyphens (e.g. windows-7), up to a maximum of 35 characters
- creating new tags is a privilege; if you can't yet create a tag you need, then post this question without it, then ask the community to create it for you