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Giacomo1968
Giacomo1968
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I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. 

After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

EDIT: TheFWIW, the keyboard backlight turns off around 3s after clicking the power button, the fan as well.

I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

EDIT: The keyboard backlight turns off around 3s after clicking the power button, the fan as well.

I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. 

After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

FWIW, the keyboard backlight turns off around 3s after clicking the power button, the fan as well.

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Day Trip
Day Trip
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I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

EDIT: The keyboard backlight turns off around 3s after clicking the power button, the fan as well.

I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.

EDIT: The keyboard backlight turns off around 3s after clicking the power button, the fan as well.

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Day Trip
Day Trip
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Windows laptop will not turn on after installing Wireshark

I have a Dell XPS laptop running Windows 10. I installed Wireshark from here, including Npcap from the same installer. All the additional options were left default. After closing the laptop lid for a while and returning about 2hrs later, the computer no longer turns on. The screen remains completely black when using touch, keys, and the power button. The power button does not light up when clicked, however the keyboard backlight does turn on. I have experienced no issues with this laptop prior.