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  • Which headset model? Have you checked for firmware updates
    – harrymc
    Commented Oct 26, 2023 at 17:17
  • @harrymc Sony MDRXB950BT/B Extra Bass Bluetooth Headphones. Don't know of any updates.
    – John
    Commented Oct 26, 2023 at 22:38
  • Indeed, there are no downloads from Sony. If the problem is with the generic PC driver, it might not have a solution.
    – harrymc
    Commented Oct 27, 2023 at 8:42