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    What firewall is disabled? If the router's, immediately enable it.
    – JW0914
    Commented Feb 21, 2021 at 15:21
  • I did but that doesn't seem to solve the problem
    – SilicoMar
    Commented Feb 21, 2021 at 17:38
  • To resolve your issue, contact your university's tech support, as it's likely a config issue on their end. The router's firewall, in and of itself, is not the issue, so re-enabling it would not solve the issue. When you disable a router's WAN side firewall, you expose it directly to WAN (a massive security issue and something that should never be done). Almost all consumer electronics are not intended to be directly connected to WAN without an intermediary firewall and most OSes do not have a default WAN profile set up by default to allow safely connecting w/o a router
    – JW0914
    Commented Feb 22, 2021 at 13:06