Timeline for 64GB memory installed but only 32GB detected in UEFI BIOS and OS
Current License: CC BY-SA 4.0
11 events
| when toggle format | what | by | license | comment | |
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| Nov 9, 2020 at 23:08 | comment | added | Vomit IT - Chunky Mess Style | Did you check the qvl to confirm your configuration for make and model, voltage, density, etc. is supported as the vendor documented known good configurations for the hardware and the 32 GB configuration you are after. Can you please simply add a list of all the DIMM chips you have with make, model, voltage, size, speed, etc. You have all 4 exactly the same all specs and brand or a mixture of 2 and 2 or what. The screen shots and notes aren't real clear. Please add an itemized list with those specs and I (or maybe others) might be able to help unless you already figured it out what's up here. | |
| Nov 7, 2020 at 20:19 | comment | added | Vomit IT - Chunky Mess Style | @Lion ... Please provide the needed specs for the combinations of RAM chips you have tried so that is more clear. Also check over msi.com/Motherboard/support/X570-A-PRO#support-mem-13 and maybe ensure the correct CPU is selected and then look over the QVL that also lists the DIMM slot configs, voltages, speed, chip size densities, etc. compatibility for the configuration you may need. It's gotta be configuration or compatibility issue. See if you can connect some dots with that resource for more things to try, update your question with DIMM specs afterwards please though. | |
| Nov 7, 2020 at 19:38 | history | edited | Lion | CC BY-SA 4.0 |
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| Nov 7, 2020 at 19:04 | history | edited | Lion | CC BY-SA 4.0 |
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| Oct 25, 2020 at 14:38 | comment | added | Robert | Try to start at the "base" and set the speed of all RAM modules to 2666MHz (or disable memory OC) and check if all modules are found. Then you can step-by-step increase the frequency. | |
| Oct 25, 2020 at 14:12 | answer | added | moo | timeline score: 0 | |
| Oct 25, 2020 at 13:42 | comment | added | Ramhound | A screenshot from another system isn’t helpful. Please only provide information about your own system | |
| Oct 25, 2020 at 12:48 | history | edited | Lion | CC BY-SA 4.0 |
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| Oct 25, 2020 at 2:30 | answer | added | Loren Pechtel | timeline score: 2 | |
| Oct 24, 2020 at 23:26 | comment | added | Ramhound | Screenshot of resource management is a requirement to properly diagnose this problem. | |
| Oct 24, 2020 at 23:10 | history | asked | Lion | CC BY-SA 4.0 |