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  • First plan of attack (as it seems to me here) is to try a different monitor. Since Remote Desktop works, I do not think it is the GPU. It could be the connection at the case, but monitor seems more likely.
    – anon
    Commented Jul 10, 2020 at 18:30
  • Thanks. I have two monitors on the computer, and neither one is functioning (most of the time). I swapped in another monitor and also another keyboard. No luck :(
    – Jim
    Commented Jul 10, 2020 at 23:19
  • If that is true, then you appear to have an intermittent motherboard problem in the area not needed by Remote Desktop Connection.
    – anon
    Commented Jul 10, 2020 at 23:21