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Look in the event logs. See if something is indicated as preventing the full shutdown. You should try a live disc and see if you can shut down the system from there.– AppleoddityCommented Dec 21, 2019 at 16:52
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The partition style of your disk is it MBR or GPT? (can be found in Disk Management)– ShiftyCommented Dec 21, 2019 at 18:04
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@Appleoddity Unfortunately, I haven't found anything related in the event log. And... what's a live disk, and what should I do with it?– FZsCommented Dec 21, 2019 at 20:51
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@Shifty My disk is in GPT format.– FZsCommented Dec 21, 2019 at 20:51
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I found this post on the Acer forum which states that it's a bug with the bios in combination with GPT: community.acer.com/en/discussion/352632/… This is for the 5560G but the normal 5560 might have this bug as well. It might be fixed in the latest version of the bios. You can also change to MBR but you have to boot in legacy mode when your boot disk is MBR partitioned. There aren't any real downsides to booting in legacy mode when your boot disk is below 2 TB as far as I know.– ShiftyCommented Dec 21, 2019 at 22:12
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