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added suggestions for the bluetooth adapter
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I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

If it's the Bluetooth adapter, try connecting other Bluetooth devices to check if it works correctly. If not, please follow the same process with the Bluetooth adapter. It's Device Manager > Bluetooth > Intel(R) Wireless Bluetooth(R) for my laptop. For your device, it may or may not be the same.

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

If it's the Bluetooth adapter, try connecting other Bluetooth devices to check if it works correctly. If not, please follow the same process with the Bluetooth adapter.

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

If it's the Bluetooth adapter, try connecting other Bluetooth devices to check if it works correctly. If not, please follow the same process with the Bluetooth adapter. It's Device Manager > Bluetooth > Intel(R) Wireless Bluetooth(R) for my laptop. For your device, it may or may not be the same.

added suggestions for the bluetooth adapter
Source Link

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

If it's the Bluetooth adapter, try connecting other Bluetooth devices to check if it works correctly. If not, please follow the same process with the Bluetooth adapter.

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.

If it's the Bluetooth adapter, try connecting other Bluetooth devices to check if it works correctly. If not, please follow the same process with the Bluetooth adapter.

Source Link

I hope the following method will work:

Open Device Manager from your search bar, scan for hardware changes. Then in Audio inputs and outputs section, look for the driver software for your headphone. Then check for updates.

If this doesn't work, disable the driver then enable it. If you still having audio related issues, uninstall and then reinstall the driver.