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    Do you get the same loss in quality when not using headphones?
    – MrWhite
    Commented Mar 28, 2016 at 10:49
  • Yes, same problem when using speakers
    – Javi
    Commented Mar 28, 2016 at 11:59
  • Describe the quality loss. Does it begin to play intermittently? Do you hear static? Is the volume fluctuating? Volume fluctuation when multiple sources are trying to output at once is a common issue, but is certainly different from a loss of quality..
    – root
    Commented Mar 28, 2016 at 12:43
  • It's like the sound goes back and forth, like if when the game has a high-pitched sound it lowers the volume of the radio, and then the radio volume rise again
    – Javi
    Commented Mar 28, 2016 at 14:03
  • 1
    @Javi This should then be labeled as a volume attenuation problem (commonly referred to as "ducking"), not as a loss of quality. This most commonly happens when Windows detects that input (from your microphone) could be sent to an application (common with games, VoIP, ect). Start by going into Control Panel - Sounds -> Communications (tab) and selecting Do nothing (see "DDE" for more https://msdn.microsoft.com/en-us/library/windows/desktop/dd316773(v=vs.85).aspx). Also be sure to test for results with other communication applications off (eg Skype).
    – root
    Commented Mar 28, 2016 at 14:10