online support

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Live Chat

Live Chat support with a Samsung product expert 24/7

(South Africa Only)


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WhatsApp Chat

For your convenience you can now WhatsApp us on the link below or save and text us on this number
083 726 7864:
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Online Service Request

Welcome to Cyber Service
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Email

We will aim to respond within 24 hours for general inquiry or technical support
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Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better
E-mail ceo office
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Contact Info

Samsung Online Store Enquiries

Mon-Fri 08h00 - 17h00
Close on Saturday, Sunday and Public Holidays, 25&26 Dec and 1 Jan
Contact number : 0860 491 600
email: zaestore@samsung.com

Samsung Pay

Mon – Fri 08h00 – 20h00
Saturday 08h00 – 13h00

Public Holidays 08h00 – 20h00
Closed on Sundays, 25 & 26 Dec and 1 Jan

0860 726 623

Samsung Support Centres

Find out more on how you can get face-to-face support.
Find a support centre

General Inquiries

Mon – Fri 08h00 – 20h00
Saturday 08h00 – 13h00

Public Holidays 08h00 – 20h00
Closed on Sundays, 25 & 26 Dec and 1 Jan

Contact Centre Number: 0860 726 7864
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