The Latest
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Despite added jobs, hotel employment lags pre-pandemic levels
The accommodations sector added 700 jobs in June, but the American Hotel and Lodging Association says the hotel industry is still “behind where it needs to be.”
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How the Chevron doctrine’s reversal could impact the hotel industry
The ruling stands to affect interpretations of hotly debated statutes, including joint employer and independent contractor rules.
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Westin Long Beach workers strike, demanding higher wages
Workers at the hotel want a contract consistent with those already inked at properties across the region, as part of the SoCal multihotel strike that began last year.
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Downtown San Francisco hotels’ value drops by $1B: Trepp
In the latest blow to the city’s hotel market, Moody’s Ratings downgraded bond classes for the properties that Park Hotels & Resorts ceased payments on last year.
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Certares, HHM Hotels bet on San Diego with joint hotel acquisition
The Carté Hotel buy aligns with a strategy to invest in “experiential real estate in growing major markets,” according to Nolan Hecht, senior managing director at Certares.
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Wyndham deepens AI play with guest engagement platform rollout
Wyndham Connect, in use across North America, was designed to “elevate” the guest experience with mobile tipping and AI messaging, while also driving revenue for franchisees.
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How California’s ‘junk fee’ laws could impact legislation nationwide
The state is now a testing ground for rules affecting how hotels and other accommodations display mandatory fees.
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6 emerging hotel technology solutions to watch in 2024
From bedbug detection tech to AI-powered luggage storage, these innovations are leading a new wave of hotel technology trends.
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DJ to open ‘music-focused’ experiential hotel in Miami
Kygo’s global live events business will replace Shuckers Waterfront Grill & Hotel with the 118-suite Palm Tree Club, merging the energy of a music festival with laid-back hospitality.
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Hotel Tech-in: The AI-powered system safely storing guest luggage
The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.
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Opinion
How hotels can prepare for an eco-conscious future
The hospitality industry must evolve to become advocates for the environment rather than contributors to its degradation.
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Hyatt Regency Chicago wraps $150M renovation, awaits further upgrades
The guest rooms and two ballrooms were revamped, and more changes are on the horizon for the city’s largest hotel.
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Green Key Global to offer Choice Hotels sustainability expertise
Choice hotel owners in the U.S. can seek sustainability certifications to attract guests and corporate clients.
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Park Hotels & Resorts closes third Bay Area hotel
Hilton Oakland Airport will close in August, a year after the REIT exited two other hotels in downtown San Francisco.
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Hyatt adds 2 New Orleans hotels amid luxury lifestyle push
On the heels of growth “fueled by the leisure and lifestyle segment,” Hyatt will bring Maison Métier and The Barnett under its Independent Collection this year.
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Top hospitality C-suite appointments of Q2 2024
CEO, CFO, COO, oh my! In Q2, companies including Wyndham, Loews and Aimbridge made leadership changes set to impact operations.
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Former Aimbridge COO implicated in ‘scheme’ to steal trade secrets
In a lawsuit, Aimbridge Hospitality claims Robert Burg and his new company Avion Hospitality solicited “highly confidential” company data that resulted in stolen management contracts and tens of millions of dollars in damages.
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Holiday Inn tops list of ‘most trusted’ travel brands
Hilton Hotels, Marriott and Courtyard by Marriott were also in the top five, according to Morning Consult.
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How hoteliers can address evolving challenges in hospitality: report
Tech integration and training can help hotels streamline operations, drive direct bookings and improve the guest experience, per NYU’s Jonathan M. Tisch Center of Hospitality.
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Opinion
Hotels must evolve to cater to today’s luxury traveler
The luxury travel codes have changed, and hotels need to recognize them to stay on top of them.
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Hospitality union Unite Here names Gwen Mills first woman president
Mills says she plans to invest in union growth as Unite Here prepares for a “historic showdown” in the hotel industry.
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National Labor Relations Board says Red Rock Casino violated labor law
The casino resort has been ordered to return to the bargaining table with employees represented by Las Vegas’ Culinary Union.
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EOS Hospitality acquires luxury Brooklyn hotel in $177M bankruptcy sale
The full-service hospitality company will manage The William Vale Hotel, which marks the first New York City property in its portfolio.
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HITEC host city Charlotte saw strong conversion activity in Q1
A significant portion of the North Carolina market’s hotel development pipeline comprised conversions in the quarter, according to Lodging Econometrics.
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Marriott teams up with Starbucks in latest loyalty play
Marriott Bonvoy and Starbucks Rewards members can link accounts to earn points redeemable toward both room nights and free coffee, as Marriott expands offerings for its 203 million members.