Alepo TelcoBot.ai

Empowering telecom with cutting-edge generative AI solutions that boost agent productivity and deliver seamless virtual customer assistance.

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Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

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Our Expertise

Generative AI

Alepo leverages generative AI to deliver innovative CX solutions that revolutionize customer engagement, boost agent productivity, and uncover actionable insights – empowering telcos to elevate support.

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AAA Transformation

The holistic AAA Transformation enables operators to evolve their AAA and policy framework to optimize the performance of WiFi, FTTx, 5G, and other IP-based broadband networks.

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Featured Products

Digital BSS

The 5G- and NFV-compliant Digital BSS provides a single convergent platform that enables telecom operators to rapidly deliver, monetize, and manage modern, advanced, and innovative communications services.

TelcoBot.ai

A generative AI platform for telecom, offering two CX-enhancing solutions: an AI Virtual Agent for seamless self-service and AI Agent Assist to empower contact centre staff to drive rapid, tangible results.

AAA Server

Alepo’s AAA Server lets operators optimize wireline, WiFi, and 3GPP mobile network performance. It supports ever-increasing bandwidth demands and enables innovative and differentiated services.

Resource Center

Resource Library

A collection of collateral providing insights into Alepo’s capabilities, products and solutions, projects, and more.

Success Stories

Case studies detailing how Alepo’s solutions have helped leading operators around the globe steer operational and business success.

White Papers

Insights from our domain experts on the latest telecom solutions, industry trends, regional perspectives, deployment strategies, and more.

Press Releases

The latest news on Alepo’s recent and upcoming projects, company announcements, successes, and more.

Blog Posts

Tips, insights, and forecasts on everything from new network technologies and solutions to monetization and management.

Company Brochure

Everything you need to know about Alepo, including product and solution specifications, success stories, client testimonials, and more.

Client Testimonials

Lüm Mobile (SaskTel)

With the introduction of Lümbot, we are taking a big leap forward in our digital journey, employing generative AI and LLM technology to enable a holistic, end-to-end digital customer service experience.

Geoff Shook, President and GM

Zain Jordan

Alepo is our provider of choice given our long history with the company. They are committed to ensuring the migration is seamless to our customers and that there is continuous availability.

Mohd. Abu Rumman, Network Director

Buckeye Broadband

Alepo has been a flexible partner that understands our market dynamics and we’re confident that with their solution, we’ll swiftly generate high ROI.

Charlene Gavel, President and CEO

Saudi Telecom Corporation

Thanks to Alepo’s complete solution and professional services, STC has a faster, more powerful network today.

Turki Mohd. Al-Badri, Billing Manager

WOM

Alepo enabled us to rapidly bring our services to market, mitigating any logistical delays with their innovative solutions.

Christopher Adam Laska, CEO

PC Central

We are pleased with the response we have received from users so far and are confident that the reporting and analytics capabilities of Alepo’s platform will enable us to continue improving our offerings.

Adriana Ramos, Project Head

Our Clients

Featured Content

Alepo is the go-to technology partner for service providers around the world. As an expert in CX transformation using Generative AI for telecommunications, Alepo has facilitated numerous digital transformation journeys, boasting an unrivaled track record in helping operators overcome challenges and unleash the full potential of their networks. Here are some recent publications to help you understand more about Alepo’s products and solutions. To read more content, visit the Resource Library.

Webinar: Transforming customer experience and embracing Generative AI

Case Study: SaskTel’s Lüm Mobile deploys Alepo’s Generative AI Virtual Agent

Press Release: Lüm Mobile Taps Alepo’s TelcoBot.ai for Gen AI Customer Service

Product Brief: TelcoBot.ai, A Cutting-Edge Generative AI Platform for Telecom

Solution Brief: Alepo’s G enerative AI Solution for Telco’s CX Transformation

White Paper: Designing a Seamless Migration Strategy for Network Operators

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Webinar: Transforming CX and Embracing Generative AI

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Collateral

TelcoBot.ai, a conversational AI platform for telecom

Alepo’s Generative AI Solution for Telecom

Optimize Your Fiber Network Experience with Alepo’s FTTH Broadband AAA Platform

Become Digital-First with Alepo Zero-Touch Network Solution

Amplifying Digital Brand Enablement for MVNOs with Alepo’s Digital MVNO-in-a-Box solution

Blog Posts

Unstructured Meets Structured: Embrace Customer Service Automation with TelcoBot.ai

Transforming Telecom Customer Care: The Role of AI-Enabled Agent Assist in Ensuring Security and Privacy – Part IV

Implementation Considerations: Navigating the AI Agent Assist Journey – Part III

Personalization and Customization of AI to Assist Agents in Customer Care – Part II

Elevating Customer Care in Telecommunications: The AI Agent Assist Revolution – PART I