All Systems Operational

About This Site

Welcome to the Instaclustr by NetApp status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
90 days ago
99.62 % uptime
Today
Website ? Operational
90 days ago
99.99 % uptime
Today
Monitoring API ? Operational
90 days ago
100.0 % uptime
Today
Cluster Management API ? Operational
90 days ago
99.62 % uptime
Today
Support Portal ? Operational
90 days ago
99.99 % uptime
Today
Prometheus API Operational
90 days ago
100.0 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Console and API Maintenance Jul 8, 2024 04:00-04:05 UTC
We will be conducting a disruptive maintenance on our Management Console and APIs for a duration of approximately 5 minutes. The maintenance is scheduled to take place on the 8th of July 2024 from 04:00 to 04:05 UTC.

During this period, there will be a brief outage of our Management Console, Cluster Management API, Monitoring API and Prometheus API for up to 5 minutes. Monitoring data and provisioning services provided by the Management Console and APIs will not be available during the outage.

During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com).

Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted on Jul 02, 2024 - 01:11 UTC
Past Incidents
Jul 6, 2024

No incidents reported today.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Resolved - This incident has been resolved.
Jul 3, 06:35 UTC
Identified - We are currently experiencing issues with adding a data centre through the Cluster Management API and Management Console for Redis clusters that are hosted with GCP or Azure. Add data centre requests for Redis clusters will be accepted but the nodes for the new data centre will not reach running.

We have identified a manual workaround for the issue, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com) to action this.

Our team is actively working on resolving the underlying problem and we apologise for any inconvenience caused.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Jul 2, 05:28 UTC
Jul 2, 2024
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.

Jun 26, 2024

No incidents reported.

Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.