![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjUYDBiJoyMhnsLIrjUXMVg-vsff2u6FkmbNPDSaAr3IDcaxtyPi=s32)
Yahaya Alhassan Gimba
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I love the app for now. I'll come back in 2 weeks to edit and add. I gave 5 stars before, but I have received about three deposits, and i get the transaction history, but it says "too long to trace," and then my balance doesn't increase. There's no support team to contact. The bot doesn't work. So I'll take out two stars until I find a solution to my issue. (Edit)
1,267 people found this review helpful
Ton Apps Limited
May 12, 2024
We are pleased you enjoyed the app. If you need any assistance, please contact us at https://t.me/tonkeeper_supportbot.
Have a wonderful day!
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjX-_aot2J3pUqREnEtauWqvfk2-L4Dd3m90GspQFKhjrmeTasqX=s32)
Mr. Zakwan
TonKeeper is one of the best wallet app there is but have the worst of customers support system. I would have given it 5 strars. I have my 8 USDt Ton sent to Bybit and till now the recipient hasn't received it, and have left series of messages to their mail, Telegram and hotline, but unfortunately till now no response. How can you have such a great app but have no access to you? Please let your customers have access to swift response through support team online.
9 people found this review helpful
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocJcoYUFV6RF94TNn7nsH_35dqp6SIqgKoENdq7Iau2S38K24Q=s32-mo)
Vission For
MUST READ! MUST READ!! MUST READ!!! I sent Notcoin to my Bybit wallet, a significant issue arose. I copied the wallet address directly from my Bybit app and pasted it into Tonkeeper, including the necessary memo. Everything seemed correct, and I proceeded with the transaction. To my dismay, after sending, I discovered that Tonkeeper had automatically changed the wallet address to theirs. This manipulation of the address is highly concerning and, frankly, unacceptable.
2,528 people found this review helpful