Galaxy S24 Ultra camera issues: Samsung is reportedly releasing another update

Some users have been dealing with camera issues on their Galaxy S24 Ultra for months.
By Matt Binder  on 
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra's camera issues may soon, hopefully, be coming to an end. Credit: Joan Cros/NurPhoto via Getty Images

If you saw our coverage last week concerning the Galaxy S24 Ultra's touchscreen issues you may have thought, "Huh, those users should just upgrade to the latest model: the Samsung Galaxy S24 Ultra."

While those users may avoid those touchscreen problems with the new Samsung Galaxy S24 Ultra, they're not in the clear when it comes to problems with their device, particularly when it comes to the camera.

Reports of Galaxy S24 Ultra camera issues are piling up

Since the latest generation of Samsung Galaxy smartphones launched earlier this year, some users have been dealing with ongoing camera issues with the Galaxy S24 Ultra.

As TechRadar pointed out, Android users have been reporting that there are white balance and overexposure problems, "abnormal" red colors showing up in camera, and degradation issues with telephoto imagery.

Mashable Light Speed
Want more out-of-this world tech, space and science stories?
Sign up for Mashable's weekly Light Speed newsletter.
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!

Now, Samsung insider @UniverseIce reports that an upcoming update will deal with those issues.

"Samsung Galaxy S24 Ultra will improve many camera problems in the next 'camera firmware update,' including telephoto image quality, inaccurate white balance and abnormal red color," they said while noting there is no schedule yet for when this latest update will be released.

Mashable reviewed the Samsung Galaxy S24 Ultra and didn't notice these problems with our device. However, it affected enough users that Samsung has issued updates in an attempt to fix the problems – twice before.

TechRadar reports that a February update "improved shutter speed, video clarity, and automatic exposure and color selections." Another update in March "included more improvements to camera quality and usability." That last update fixed the white balance issues for some users — but not all. 

I guess Samsung Galaxy S24 Ultra users will see if a third time's the charm with this next update.

Topics Android Samsung


Recommended For You
Samsung Galaxy Watch 7 specs leaked by Amazon
Samsung Galaxy Watch 6

Samsung Galaxy Z Fold 6 and Z Flip 6 leak in new pictures
Samsung Galaxy Z Fold 6

Snag the impressive Samsung Galaxy Tab S9 FE+ tablet for $110 off
a person sits cross legged on some large rocks next to a body of water. They're using the included pen to draw on the  Samsung Galaxy Tab S9 FE+ tablet


Apple iPad Pro 2024 (13-inch) review: The battery life is bonkers
Space Black iPad Pro on the Magic Keyboard

Trending on Mashable
NYT Connections today: See hints and answers for July 11
A phone displaying the New York Times game 'Connections.'

'Wordle' today: Here's the answer hints for July 11
a phone displaying Wordle


NYT's The Mini crossword answers for July 11
Closeup view of crossword puzzle clues

Webb telescope may have just revealed an alien world with air
A super-Earth orbiting a red dwarf star
The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!