Acknowledge mistakes and correct them promptly and prominently. Explain corrections and clarifications carefully and clearly.

►Trusting News’s Lynn Walsh described specific ways to meet this standard in the Code: “Make your corrections policies public, with enough detail that users can understand which types of errors are corrected and where corrections can be found,” she wrote on SPJ’s Ethics Central discussion of the Code. “Create a way for people to easily submit a correction. Be willing to have an open dialogue around a correction and seek feedback from the community. When discussing a correction, try to include information about how you’re working to prevent it from happening in the future.”

Source: https://ethicscentral.org/ethicscode/

►Unlike most other enterprises that seek to hide their mistakes, ethical journalists are proactive in finding errors and responsive when errors are pointed out to them. Arizona State University researchers have investigated the theory and practice behind news corrections.

Source: https://newscollab.org/category/corrections/

►Mistakes can have ethical implications with sources and practical issues of perception with audiences. As researchers have noted, corrections will increase accuracy but can reduce the public’s trust. 

Source: https://www.niemanlab.org/2023/03/the-corrections-dilemma-admitting-your-mistakes-increases-accuracy-but-reduces-audience-trust-a-new-study-finds/ 

►The Poynter Institute provides tips for journalists about fixing errors and learning from corrections. Among them: Use corrections to show audiences your passion for accuracy, and use corrections as a way to understand what went wrong and how to improve.

Source: https://www.poynter.org/reporting-editing/2022/how-to-make-correction-tips-journalism/

►After publishing an inaccurate story about sexual assault on the University of Virginia campus, Rolling Stone hired the Columbia University Graduate School of Journalism to analyze how reporting and editing processes fell short and the efforts the magazine made to recover from its “A Rape on Campus” story. 

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